CARLA Y WALLACE
**** ****** ****, *********, ******** 21244 H: 301-***-****
Summary
To obtain a position in the File Clerk Environment. Committed and motivated File Clerk with exceptional
customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
Highlights
Time management Insurance processing
Results-oriented Filing and data archiving
Excellent communication skills Excel spreadsheets
Pleasant demeanor Insurance eligibility verifications
Multi-line phone proficiency Dedicated team player
Critical thinker Self-starter
Microsoft Office Staff motivation
Deadline-oriented Insurance processing
Accomplishments
I have received my Diploma in Pharmacy Tech in 2007-2010
Experience
HouseKeeper 03/2013 to 07/2013
Brown Motel
Detail oriented Cleaned rooms in 3 hours or more Vacuumed floors and carpets Dust furniture Cleaned
Bathrooms and kitchen, living room, and dining room.
Cleaned rooms to the satisfaction of all clients.
Managed a 30-room full-service Motel.
Processed guest payments for room charges, food and beverage charges and phone charges.
Greeted and registered guests and issued room keys.
Delivered requested items to the guests' rooms.
Processed credit card transactions during the checkout process.
Greeted all guests in a courteous and professional manner.
File clerk/ Post office Asst 09/2006 to 01/2007
Manpower
Performed general clerical functions inclusive of Filing and Data entry.
Performed general administrative assistant duties inclusive of Filing and Typing.
Help deliver posted mail to the main post office. 08/2001 to 09/2006
Document Control Specialist
American Red Cross Baltimore, Maryland
Ensure all regulatory documents are distributed to the proper management staff in a timely fashion.
Maintain official file of regulated documents consisting of current BSDs and SOPs, compliance
Statements.
Maintain document control databases that enable tracking of regulated documents.
Coordinate document control of current regulated documents.
Clerk 10/1998 to 09/2001
EDSA Baltimore, Maryland
Perform general clerical functions inclusive of Filing, Pre-screening claims, Data entry, and
Processing mail.
Perform general receptionist duties. 12/1997 to 10/1998
Temporary Clerk, Receptionist, and administrative
Priority One Temporary Agency Baltimore, Maryland
Performed general clerical functions inclusive of Filing and Data entry Performed general receptionist
Duties Performed general administrative assistant duties inclusive of Filing and Typing
Education
Diploma June, 1994
Lake Clifton / Eastern High School Baltimore, MD
Diploma: Accounting December, 1997
Woodstock Job Corps Center Woodstock, MD
University of Phoenix Phoenix, AZ