Customer Service Sales
Resume:
Willie Mitchell
**** *** **.********* **** Apt.D*01
Tallahassee,Florida 32301
Home Number: 850-***-****
Email: *****************@*****.***
Currently At Pitney Bowes
**** ********* ****** ***cle West
Tallahassee, FL 32301
02/11/08
Mr.Lake(Supervisor)
Customer Service Mail Room Inserter/Team Leader
Inserting mail using a semi-automated inserter and metering mail.
Lift large bundles of mail, overnight packages.
Handle time-sensitive material like confidential, urgent packages
Participate in cross-training
Provide courier services
Maintain the highest levels of customer care while demonstrating a friendly and cooperative
attitude
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Take direction from supervisor or site manager
Maintain all logs and reporting documentation; attention to detail
Adhere to all safety procedures
Adhere to all applicable Federal, State, Local and Company safety and traffic
regulations/policies
Perform other tasks as assigned
Lifting up to 55 pounds
.Computer Knowledge..Pallet Jack use..Team Work..And Daily Contract Work..
Golden Lighting Shipping Company
2851 Industrial Plaza Dr.
Tallahassee,Fl 32301
07/23/07 12-14-07
Mr.Sheldon Bruce
Receiving and Shipping Department
Provide superior customer service and quality products Honor our commitments and be
consistent and fair Promote true teamwork based on cooperation, trust, and a positive attitude
Ensure company growth by generating reasonable profits and reinvesting those profits back into
our people and products Maintain a strong community presence Continually seek improvement
and innovation in every aspect of our business. Receiving Dept. responsibilities require lifting and
transporting certain light fixtures to the shipping area. Reading particular bar codes along with
inventory checking require every 6 months. Shipping duties are basically the same except for all
light fixtures are weight on a pallet scale along with shrinking wrap holding it very tight. Clerical
work must be approve by the shipping manager before each shipment is arrange by a truck
driver. Clerical duties within the shipping area require phone calls to several trucking companies
to schedule freight pick dates.
CSG Systems Inc. (Crawfordville,Florida)
509 Commerce Blvd. 32327
Starlene King **-**-**-**-**-**
Insert Mail Operator
Responsible for machine set-up, operation of machines and completes required documentation.
Operation consists of processing client statements, computer letters and past dues to client
satisfaction. Adheres to quality and department standards.
Processes mail according to postal regulations to acquire maximum discounts.
Maintains or exceeds set production standards. Performs under general supervision. Determines
machine settings that maintain quality and meets productivity expectations. Requests technical
assistance as needed. May perform back-up duties as Team Captain.
Burlington Coat Factory(Tallahassee Mall)
2415 N. Monroe
Tallahassee,Florida 32303
Dee Turner **-**-**-**-**-**
Customer Sales Associate
Burlington Coat Factory Sales Associate are also responsible for
ensuring the highest level of customer service throughout
your department. A Sales Associate is a role model and leader and must solve problems, make
informed decisions and manage
the department wisely in order to achieve maximum results.
Sears Of America
Governor's Square Mall
1500 Apalachee Parkway
Tallahassee,Florida 32301
Mrs. Brown/Mrs. Willis/ **-**-**-**-**-**
Seasonal Stocker
Merchandise Support associates are responsible for the timely and accurate execution of store
operational activities including receiving, customer merchandise pick up, and vendor returns.
Position requires lifting up to 50 pounds.
Education: James S. Rickards (High School)
Receive High School Diploma
Graduated In 2000
I Willie Mitchell maintain a 3.0 GPA.
Attended Tallahassee Community College working on Criminal Justice Degree in 2001
It was difficult going to school and working so I became a full-time employee.
Affiliations: "Creative Thinking For You"
Role: Spend Time with People Writing Poetry
Knowledge Of Windows Xp,Microsoft Words,
and customer service skills using a phone.
I also have the ability to use genral office equipment
plus I receive training in the Loss Prevention area.
References: Emanuel Nicholson
Phone Number: (850) 850-***-****
Reference Type: Personal
Job: State Employee
References: Jeff Perdermo
Phone Number: 850-***-****
Reference Type: Personal
Job: Marble Medical
Reference: Toshiba Salley
Phone Number: 850-***-****
Reference Type: Personal
Job: Appeals Specialist (Customer Service)
The information below describe some of my experiences in brief detail for two of my recent jobs.
Additional Information
(CSG Systems)
During my time period working for CSG Systems I Willie Mitchell work well above regular
standards.All my customers receive their mail on time with the proper inserts.
I never had a quality issue at CSG Systems because I truly believe in
making sure all customers receive the most efficient product. My Supervisors had no problems
with placing me in several positions to work as a leader and show fellow newcomers how to strive
and succeed at CSG Systems as a Insert Operator.
(Burlington Coat Factory)
Before working on Burlington Coat Factory Sales Floor I Willie Mitchell began in working in
Burlington Coat Factory Stock Department Area. Lifting and opening box freight over 50lbs during
the store early hours wasn't a easy task. It took plenty of team effort to execute our early morning
or late afternoon plans.Working for Burlington Coat factory
taught me how to deal with customers in a very tight situation. Listening Skills and Store
Management were both a plus to succeed as a Sales Associate.Handling all store merchandise
within a certain time period wasn't a problem. Some customers often refer to Burlington Coat
Factory Store Managers for my assistants. I had no problem with making
sure all customers feel comfortable shopping in our store. I Willie Mitchell later on receive a 1# in
"Florida District Award" for outstanding Sale numbers and "Excellent Customer Service".
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