Customer Service Sales
Resume:
Mary Catherine (Cathy) Happe
Taylors, S.C. 29687
**********@***.***
Job Objective: To join a progressive company involved in
communications,public
relations,event planning, marketing,sales,travel,hospitality and
customer service.
EDUCATION:
University of South Carolina at Spartanburg
I successfully earned a Bachelor of Arts degree and
graduated in December of 1987. Courses include Major:
Interdisciplinary studies with a concentration in
Communications and Journalism. Classes included Marketing,
and Public relations. I also have a minor in Education and
have done student teaching
Institute of Children's Literature at Connecticut
Major: Creative writing.
I was enrolled by mail taking classes dealing with basic writing
standards of writing literature for children and teenagers.
Point Park College, Pittsburgh, Pa.
Major: Biology
I was enrolled full time taking classes leading to a bachelor's
degree. I successfully earned eighteen credits during this
time period.
EMPLOYMENT HISTORY
Kitchen Collection:
10-12 to 1-13 Retail associate. My primary duties were greeting and
assisting customers with purchases. I also operated the
cash register and did inventory. This was a seasonal job.
Marriott
3-12 to 3-13
I was a hostess at the Giatu restaurant in the Greenville Marriott.
My duties were greeting and seating guests, keeping records
of accounts and room numbers,handling high volume traffic,and
making reservations.
2009 Appointment setter for Insurance agent and kept records of clients.
Wisdom in
Living Life
Ministries
2009 Receptionist/office assistant. My primary duties were answering the
phone and keeping records of client information using
excel.
Telemarketer for Shriners Hospital involved in taking donations for
the Shriner circus.
Belk
2007 I was a sales associate for the Christmas holiday. My duties included
assisting customers with their purchases and operating the
cash register. I also priced merchandise and did inventory.
Hilton
3-2006 to 12-2006 Banquet server and hostess at the Vercitti
restaurant. I was involved in banquet set ups,serving food,greeting guests and
Assisting with special events and meetings.
San Souci Church Reading tutor in after school program
2005
Prince of Peace Hospitality committee. I was involved in planning banquets
2000-2002 And events to welcome newcomers and earn funds for the
Church.
Sunday school teacher. I taught religious education in
a classroom setting for three years.
AAA Automobile Club
10/2000 to 9/2004 Travel consultant. My primary duties were assisting
customers with travel directions, marking maps and doing
trip tik routes. I also booked hotels,cars,travel packages
and sold memberships.
1996-2000 Teletech. United Parcel Service (UPS) customer service
representative. My primary duties were taking calls at a call
center, tracking packages, scheduling pickups and assisting
customers with their package inquires.
Christmas Around The World
1992. Sales Representative for Christmas Around The world
involved with selling and demonstrating Christmas
merchandise.
South Carolina Educational Television
1988-1989
I did volunteer work for ETV. I assisted in and observed
entire production and taping processes. I also operated the
teleprompter and observed directing and operating the
camera.
1987 I served an internship. My involvement included duties such as
writing material for the Piedmont Quiz bowl show, serving
as scorekeeper, judge, stage manager and associate
producer.
J. C. Penney Co.
1983. I worked in retail sales for three years in various
departments of the store with primary duties of cashier and
customer assistance. Secondary duties consisted of
inventory and pricing.
INTERESTS AND CREATIVITY:
My main hobby is writing and research. I like to write a
variety of styles including children stories, plays, poems,
greeting cards, and advertisements. I was the secretary and
treasurer of the Writer's Guild of Greenville,and involved
in planning meetings,parties,and obtaining speakers for the
group. I was former president of this
group.
SKILLS:
Microsoft Office
Typing
Internet
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