Customer Service Sales
Resume:
Bila Wilson
*** ****** *****, ***** ****, Florida 32757
****.******@*****.***
(H) 352-***-**** (M) 352-***-****
Summary
To leverage my communication skills to solve customer problems, issues, and queries related to company's product or
service and offer the existing and new customers an experience that will help in building trust and loyalty towards the brand,
product, and service. Deeply committed to providing the right leadership, I aspire to find a management position where I can
create a work environment that not only ensures the company's growth and profits, but that the staff is happily-motivated as
well.
Experience
Kohls Department Store
Sales Associate 2012-2013
Maintaining a high level of customer service while exceeding expectations on the sales floor, reaching sales goals, working to
the best of my ability, and becoming a beneficial part of the team.
Daily responsibilities would include creating a customer friendly environment by greeting every person and welcoming them
to our store, operating the cash register accurately, maintaining a safe and clean store, following policies and procedures,
and preventing the theft of our merchandise to ensure that our inventory results would be exceptional.
Villas at Chase Oaks
Leasing Consultant 2012-2012
Daily responsibilities would include greeting clients and residents, filing, paperwork, answering phones, faxing, copying,
accessing records and information, receiving payments, screening applicants, and leasing apartments.
Body Central
Assistant Manager 2011-2012
Responsible for all store functions, sales goals, sales associate performance, bank deposits, store policies and procedures
enforced, safety of employees and store assets, and achievement of excellent customer service at all times.
Daily responsibilities would include maintaining a high level of customer service, leading the team and delegating tasks,
motivating sales associates, opening and closing the store, receiving shipment, paperwork: copy, fax, file, email, calculating
sales results, and communicating in person and by phone with customers, co-workers and upper management in a courteous
and professional manner.
Osh Kosh B'Gosh
Supervisor 2011-2011
Responsible for all store functions, sales goals, sales associate performance, bank deposits, store policies and procedures
enforced, safety of employees and store assets, and achievement of excellent customer service in the store manager's
absence.
Daily Responsibilities would include maintaining a high level of customer service, leading the team and delegating tasks,
motivating sales associates, opening and closing the store, receiving shipment, paperwork: copy, fax, file, calculating sales
results, and communicating in person and by phone with customers, co-workers and upper management in a courteous and
professional manner.
Reebok International Ltd
Supervisor 2009-2010
Responsible for all store functions, sales goals, sales associate performance, bank deposits, store policies and procedures
enforced, safety of employees and store assets, and achievement of excellent customer service in the store manager's
absence.
Daily Responsibilities would include maintaining a high level of customer service, leading the team and delegating tasks,
motivating sales associates, opening and closing the store, receiving shipment, paperwork: copy, fax, file, calculating sales
results, and communicating in person and by phone with customers, co-workers and upper management in a courteous and
professional manner.
New York & Company, Inc.
Sales Associate 2008-2009
Maintaining a high level of customer service while exceeding expectations on the sales floor, reaching sales goals, working to
the best of my ability, and becoming a beneficial part of the team.
Daily responsibilities would include creating a customer friendly environment by greeting every person and welcoming them
to our store, operating the cash register accurately, maintaining a safe and clean store, following policies and procedures,
and preventing the theft of our merchandise to ensure that our inventory results would be exceptional.
References
Personal
Peter McAllister
Columbus, OH
Professional
Tina Paysinger
Plano, TX
Professional
Amy Martin
Fairview, TX
Professional
Jorden Jhanke
Burlington, WA
Contact this candidate