VICTOR J. RAMOS
Brooklyn, NY ***09
***********@***.***
PROFILE
Detail oriented, organized professional with excellent follow-up and proven problem solving abilities. Responsible,
self-motivated, able to handle multiple projects and prioritize heavy workloads.
EXPERIENCE
OCE BUSINESS SERVICES - New York, NY 2009-Present
Assistant Site Manager (on site at Dickstein Shapiro LLP)
Operational Manager
• Act as a back-up site manager, overseeing and managing the staff including, but not limited to, completing payroll
and hiring, training and evaluating staff, as well as selecting the employee of the month.
• Operations manager for the mail room, hospitality center and the office services area.
• Assist in managing budget and controlling expenses; handle complete site billing and vendor negotiations.
WILLIAMS LEA - New York, NY 2005-2009
Client Service Supervisor (on site at Stroock & Stroock & Lavan)
• Second and third shift supervisor.
• Provided all document solutions for a major New York law firm, including but not limited to batch prints.
• Supervise and handle all aspects of office services, faxing, duplicating and imaging services for our clients.
FIFTH AVENUE BODYBUILDING GYM, Brooklyn, NY 1999-2009
Manager
• Manage and maintain overall inventory and gym equipment, while ensuring a secure environment for all.
• CPR and AED certified personal trainer.
JP MORGAN CHASE - New York, NY 1985 -2003
Work Coordinator/Supervisor, Real Estate Finance Division
• Handled publishing operations for public information, pitch books and confidential presentation materials
for the Real Estate Finance Division.
• Supervised two key operators and provided support for five other satellites.
• Recipient of Chase Service Star Award for excellence.
• Cross trained operators on Xerox Digipath Scanner and Color Copier.
• Identified and developed external resources for special production projects.
• Managed the supply room database and maintained inventory.
• Catalyst for insuring all machines were up and running on a daily basis.
• Maintained records and/or files of confidential memos, documents, contracts and other reference materials.
• Coordinated with Creative Services Department for optimum use of audio/visual equipment.
COMPUTER SKILLS
Proficient in IPRO; Pitney Bowes and Neopost; Knowledge of Word & Excel, IBM PS2 using Microsoft 3.0; Ricoh
Oversized Copier, Xerox Digipath Scanner, Xerox Color Copier; Xerox 5892, 5388, 1090, 5365, 5350; Ricoh 3500L &
NeFax 791 fax machines; Canon CLC 1000, 500/550, 700, 800; Alcatel Friden System 600/700; Marin Yale Auto
Folder; GBC Binding, Velobind & Wire O Punch and Closer PC/12,; GBC Stylewriter, Burster 200 & Deleaver 2240
forms.
EDUCATION
College for Human Services, New York, NY, 1983 – 1984
York College, New York, NY, 1981 – 1983