Customer Service High School

Location:

Posted:

October 05, 2013

Norrisa A. Miller

E-mail: ***************@*****.***

San Diego, California 92139

Education

San Diego School of Creative and Performing Arts High School Diploma

Cal State University Dominguez Hills (2010-2011)

San Diego City College (2011-Present)

Work Experience

June. 2011– August.2013

Dunn’s Rest Haven - 5217 Castana St. San Diego, CA 92114

Clerical Administrator

Performed all the duties of a secretary; filing, labeled supplies, answered phones, made copies,

light bookkeeping, greeted new and prospective applicants, served as liaison between doctors

and patient’s families, answered questions about facility and programs available, and assisted

with the residents and all their non-medical needs.

Sept.2010- Apr.2011

Johnson Bros. Soul Food & Catering – 17531 S Central Ave Carson, CA 90947

FOH Associate

Took all incoming orders/phone calls and entered orders in the POS system in a timely manner to

ensure accurate preparation and fast delivery time. Had knowledge of the menu in its entirety so

that I was able to answer any and all questions pertaining to food prices, ingredients, and how it

is prepared.

Feb. 2010– Aug. 2010

John's Incredible Pizza Co. - 3010 Plaza Bonita Rd. National City, CA 91950

Buffet Attendant

Placing and displaying food in serving containers; answering food preparation questions;

resolving special requests; notifying kitchen of shortages; keeping a clean and efficient work

area; working with other employees to ensure a safe and comfortable environment for guest.

SPECIAL TRAINING

Vocational Training at San Diego Regional Occupational Program for:

Business Technology Microsoft Office Specialist- Date of Completion: Dec. 2011

Customer Service Specialist- Date of Completion: Dec. 2011

References

Salynda Lindsay, Supervisor, Johnson Bros. BBQ & Catering, 619-***-****

Ariel Brownlee, Co-Worker/Team Leader, John’s Incredible Pizza Co., 619-***-****