Customer Service Project
Resume:
Michael Gushue
Las Vegas, NV 89113
*************@*****.***
Education:
High School Diploma - Bishop Gorman High School 5/08
Associates in Business Management 12/11
In Pursuit of a Bachelors in Multidisciplinary Studies - UNLV
Work Experience:
Project Administrator
Martin Harris Construction 10/11-Current
Responsible for the project start up documents, creating and issuing LOI’s, obtaining and tracking submittals, writing and issuing contracts, tracking all
accounting costs occurring on the project, obtaining and documenting all notable meeting discussions, tracking lead times of all materials, creating and
tracking all RFI’s, tracking and issuing all owner and subcontractor change orders, apply for and obtain building permits, obtain a water of reclamation
receipt/approval, creating and maintain accurate punchlists, obtaining dust permits if necessary, obtaining and sending out all closeout documents related to the
project, close all permits related to the project, and index all documents related to the project. Unrelated to the projects I was also responsible for all of the
departments time cards, project managers expense reports, creating the project managers monthly reports, creating the weekly department meeting agendas,
and breaking the front desk receptionist.
Lifeguard/Pool Attendant
Flamingo; Las Vegas NV, 08/10-10/11
Oversee the safety of guests in the water while maintaining customer satisfaction and order. Help guests that required assistance and clean designated pool
areas.
Parking Attendant
Four Queens Hotel and Casino; Las Vegas NV. 05/10 – 10/11
Greet guests as they arrive and help with inquiries about the establishment or assistance if required. Provide quick, efficient and above all
else courteous service to all guests of the facility.
Lifeguard/Pool Attendant
Red Rock Country Club; Las Vegas NV. 05/10 – 10/11
Oversee the safety of guests in the water while maintaining customer satisfaction and order. Help guests that required assistance and clean
designated pool areas.
Lifeguard/Pool Attendant
Hard Rock Hotel and Casino; Las Vegas, NV. 04/09- 11/09
Oversee the safety of guests in the water while maintaining customer satisfaction and order. Help guests that required assistance and clean
designated pool areas.
Cashier
Tilly's rainbow and 215; Las Vegas, NV 11/08- 04/09
Oversee the entrance of the store and make sure every customer needs are attended to. Ring guests up at the cash register and alert them of any specials that
the store was offering that day. I was responsible for the till in the drawer from the beginning to the end of the day.
Host
Olive Garden; Las Vegas, NV 10/07-5/08
Organize restaurant appearance, greet guests and anticipate their needs. Control the flow of traffic throughout the restaurant and
communicate effectively the wait times to ensure excellent customer service.
Special Skills
Strong customer service & people skills Proficient in Microsoft Word, Excel, Timberline, Primavera,
Efficient time management Construction Document Manager, and Outlook
Able to multitask Minimal experience with P6 scheduling software
Operate a variety of vehicles
References
Available upon request
Contact this candidate