Customer Service Sales

HALEY HUGHES

************@*****.*** 619-***-**** 12551 Brookhurst St. Apt#18,

Huntington Beach, CA 90242

QUALIFICATIONS PROFILE

I am a very driven and motivated individual that has worked in the service

industry, where superior customer service and attention to detail, would

translate to repeat business and customer satisfaction.

EXPERIENCE

1 Network Capital Funding - Irvine, CA, January 2013 - Present

Executive Assistant to the VP of Production

. Providing high- level administrative support, to the VP production, in

his daily duties, overseeing Sales, Processing, Underwriting, and

Funding.

. Responsible for running the Daily Production Reports, to the Sales and

Processing Departments, from Encompass and Oracle. Also, running

statistical reports with extensive confidential customer information.

. Completing operational tasks for the Sales Managers and Mortgage

Bankers in Encompass.

. Organizing and maintaining highly confidential records for the

company.

Coastal View Gastroenterology- Torrance, CA October 2012- January 2013

Administrative Assistant and Personal Assistant

. Working hand in hand, with the Doctor during office hours, and

circulating with the family in and out of the home.

. Completing operational requirements by scheduling and assigning

administrative projects; expediting work results.

. Maintains supplies inventory by checking stock to determine inventory

level, anticipating needed supplies, placing and expediting orders for

supplies; verifying receipt of supplies.

. Marketing, planning, and organizing every day events, meetings,

appointments, and parties for the Doctor.

. Keeping up with the fast-pace of a medical office, as well as paying

great attention to detail.

. Educated and trained on a low glycemic diet; Sales training on the

Medifast meal plans.

Platinum Performance Holdings- Sacramento, CA, May 2012-September 2012

Office Manager and Personal Assistant

. Scheduling appointments and assisting, for the owner of a large

corporation, under one of his projects.

. Ability to speak clearly and fluently while answering phone calls from

clients on regular basis.

. Knowledge of how to use office equipments such as fax and photocopy

machines, scanners and telephones.

. Skilled in drafting emails, letters, memos and official activities.

. Maintain filing and storing system for official documents.

2 Barwest - Sacramento, CA, June 2011 - June 2012

Floor Manager and Server

. Managed the entire wait staff and their day-to-day operations, while

serving tables as the demand presented itself.

. Complied daily sale totals and generated reports to show revenue

grossed.

. Would assign schedule to the wait staff to accommodate the employee's

individual schedule, as well as assign correctly in order to handle

high volume shifts.

. Trained all new hires in policy and procedures of the restaurant, from

front of the house, to back of the house.

. Conducted interviews and screened employees that participated in the

application process.

. Responsible for marketing, planning and executing large, private

banquets for high profile customers.

. Able to communicate efficiently, and with great detail, to perspective

vendors on how business operates, and would notify the vendors if

their services were in the best interest of the restaurant.

2 EDUCATION

. Miramar Community College 2006 - 2009, San Diego, CA

. UCLA Prehospital- Certified January 2013

. 20 Hours S.A.F.E. Comprehensive Applying Mortgage Knowledge Exam Prep-

Completed 2013

SKILLS

. Have worked extensively in the customer service industry.

. Adobe, Microsoft Excel, Encompass, Oracle, Outlook, and Word

experience.

. Problem solving and reading comprehension abilities.

. Ability to manage an extensive client database.

Contact this candidate