Customer Service Administrative Assistant

PAMELA SACCO

** ******* ****** - *******, ** ****0

978-***-**** **********@***.***

QUALIFICATIONS

. Diligent, detail-oriented Buyer knowledgeable of all office

functions, with a solid background in Manufacturing and an R&D

environment.

. Excels at multi-tasking in a fast-paced environment, completing

tasks efficiently and in a timely manner.

. Certified in Six Sigma DMAIC Lean Greenbelt, 2010.

. Excellent computer skills with high level of proficiency in ERP/MRP

systems, SAP, Epicor, Oracle, MS Word, Excel, Outlook and

PowerPoint.

. Experienced in using/ reading engineering drawings and

specifications.

ACCOMPLISHMENTS

. Over thirteen years experience working in the Procurement field as

a Buyer and I have

strong experience in using MRP/ERP systems in a Manufacturing and

R&D environment.

. Proven track record of delivering and meeting tight deadlines in a

fast paced environment.

. Managed and ensured delivery of completed PCB material kits to the

manufacturing floor.

. Pro-actively managed the flow of raw material from the initial

inception through to the end,

delivery to the customer.

. Analytical ability to analyze data and help manufacturing achieve

their customer service objectives.

EDUCATION

SOUTHERN NEW HAMPSHIRE UNIVERSITY, NH, January 2011

Master in Business Administration, Business Management, Global

studies

SALEM STATE UNIVERSITY, Salem, MA, May, 2002

Bachelor of Science in Business Administration, Business Management

EXPERIENCE

Draper Lab, Inc., GCR Prof. Staffing (contract), Cambridge, MA (Jan.,

2013 to May, 2013)

Buyer/ Planner

. Strong experience in sourcing, planning, negotiation, placement and

management of purchase orders, while receiving the utmost product

quality, on-time delivery, and received significant costs savings.

. Entered jobs/ part lists, scheduled jobs, forecasted demand, checked

inventory levels, planned and executed the procurement of

components, COTS items, raw materials, and assembly lab supplies to

meet job requirements, quantity and customer standards.

. Worked with internal groups and sourced external suppliers to

confirm production/shipping

Schedules and expedited materials to ensure on-time delivery of

materials.

. Proactively reported product and material availability issues,

reported any open requirements.

. Participated and contributed to daily production meeting.

. Received completed PCB kits from the stock clerks and performed cycle

counts of 1000+ parts.

. Managed and ensured delivery of completed PCB material kits to the

manufacturing floor.

Analog Devices, EDA Staffing (Contract), Wilmington, MA (June, 2011 to

12/21/12)

Buyer/ Planner

. Strong experience in sourcing, planning, negotiation, placement

and management of purchase orders, while receiving the utmost

product quality, on-time delivery, and received significant cost

savings.

. Sourced, placed and managed orders for all types of materials,

commodities, equipment, electronics, services, agreements, change

orders, capital and office equipment/ supplies, computer

hardware/software and MROs, annual spend $5M.

. Responsible for maintaining the inventory levels. Replenish the

orders by pulling from the

stockroom or ordering directly from the suppliers, domestic and

International sourcing.

. Strong customer service skills, including outstanding communication

and the demonstrated

ability to work across various functions and disciplines of SCM

and Operations.

. Followed up with vendors to ensure they meet required delivery

dates. Responsible for

expediting all the orders for the Stockroom facility and improved

the delivery dates by 100%.

. Strong experience in ERP/MRP system, and SAP. Strong written and

oral communication skills.

Textron Defense Systems, Inc., Wilmington, MA (2004- May, 2011)

Buyer 2

. Strong experience in sourcing, negotiation, placement and management

of purchase orders, while receiving the utmost product quality, on-

time delivery and received significant cost savings

for Government, Commercial, Capital and International contracts,

annual spend $10M.

. Purchased all type of materials, equipment, electronics,

mechanical, optical components,

gases, capital equipment, agreements, change orders, computer

hardware/software, machined parts,

office supplies and MROs.

. Entered jobs/ part lists, checked inventory levels, planned,

sourced, placement and management of purchase orders, and pro-

actively expedited orders.

. Responsible for managing contracts in excess to $20M. Responsible

for overseeing the flow

of critical raw material, substrates, coating and to the finished

product. I facilitated all shipments

to Domestic/Int'l suppliers.

. Strong experience in the negotiation and management of subcontract

orders, such as Fixed

Fee, Time & Material, Cost Plus Reimbursable contracts for

Government/Commercial orders.

Negotiated Statements of Work, Terms and Conditions, agreements,

and Cost analysis, examined the elements of cost; direct labor

rates, in-direct labor rates, material, labor hours and profit.

. Experienced in Price analysis, requesting two to three RFQ's,

Request for Quotations from

various suppliers, requested Published Price Lists, and used history

of the product/ quantitative

analysis tools. Worked on numerous proposals, and documented the

price analysis.

. Responsible for monitoring and accessing supplier capabilities.

. Strong acquired knowledge of the Federal Acquisition Regulations

(FAR/DFAR).

. Ensured invoices are paid on time to ensure proper payment.

. Strong level of experience in SAP, MRP, Ariba and trained fellow

workers in SAP.

. Strong written and oral communication skills.

UCB PHARMACEUTICAL RESEARCH, Cambridge, MA, 2002-2004

Purchasing Assistant

. Strong experience in the negotiation and placement, management of

purchase orders.

. Purchased all type of materials, commodities, equipment, services,

lab supplies, and MRO's.

TECHNICAL MANUFACTURING CORP., Peabody, MA 2001-2002

Purchasing Assistant/ Buyer

. Purchased all needed manufacturing materials for JIT Inventory.

OFFICE SPECIALIST, Peabody, MA 1999-2000

Administrative Assistant

. Worked at Focus on Boston, in Wakefield performed administrative

duties.

THE CHARLES STARK DRAPER LAB, Cambridge, MA 1989-1993

Administrative Assistant

. Performed Administrative duties, typing reports/correspondence for

fifteen.

AWARDS

Certified in Six Sigma DMAIC Lean Greenbelt, 2010

Awarded Team Player of the Year (Employee of the Year), 2003

Contact this candidate