Customer Service Sales

Wendy Lozano

Medical Receptionist

San Ysidro, CA

*************@*****.*** - 619-***-****

Office Administrative Assistant

WORK EXPERIENCE

Medical Receptionist

First Sight - 2012 to 2012

Front Desk administrative support

• Multiple office skills

• Wrote medical history of the patients under the doctor's guidance.

• Prepared billing for the patients, Bank deposits, and verified insurances

• Computers medical software

• Pre-testing the patient vision, Prepare documents, Final reports

Receptionist

24Fitness Gym - 2011 to 2012

General administrative support

• Front desk, greeting visitors, answering phones, making appointments, registrations

• Cashier, sales, billing service, financial information

• Multi-task, announcements, paper work, inventory

• Computer system programs, updating personal profiles, authorizations, maintain records in confidentiality.

• Opening and Closing facility

Assistant Manager

Family Gym - 2008 to 2008

Front desk receptionist

• Cashier, sales

• Advertisement, marketing flyers, arranging special events, projects, meetings

• Personal trainer/ Zumba instructor

• Key holder

Assistant Manager

T-Mobile - 2007 to 2007

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• Leading customer service / key holder

• Phone sales, contracts, accessories

• Direct reports, filing, faxing, copies, data entry, multi-task

• Supervise employees, trained, assign duties

• Handling money, solving skills, increase sales highly organized, team player

EDUCATION

Criminal Justice

Southwestern College

Diploma

Montgomery High School

2006

ADDITIONAL INFORMATION

• Experience with Microsoft word, Excel Outlook, and Power point.

• Typing skills are at 50 wpm.

• Bilingual( English/ Spanish)

• Managerial duties: Delegate job duties, Schedule employees, monthly reports, Sales quotas and Goals.

• Charged with the responsibility of Security lock-up

• Experience with business related contracts (Mobile phone/Gym memberships).

• Sound knowledge of office terminology.

• Skills in Customer service and Experience as a group leader/coordinator.

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