Customer Service Sales

VALENTIN P. USOV

**** ******** **** ** ( Pasadena, CA 91107

626-***-**** ( *****@************.***

MANAGEMENT

Bilingual, accomplished and dynamic professional, with extensive experience

steering and directing all aspects of operations, sales, financial

management, and revenue growth. Results-focused and determined, with

strengths in business development, strategic planning, and negotiations,

delivering profitable solutions to propel company growth. Proactive and a

savvy leader, highly competent in recognizing and accelerating peer's

strengths, with working knowledge of the principles and techniques of

effective supervision and training. Proactive with excellent interpersonal

and communication skills, well-experienced in working with different teams

and personalities including clients and vendors as well as working on own

initiative.

Action-driven with expertise in business and product development, cross-

functional team leadership and delivering positive outcomes with strong and

sustainable gains. Able to identify and implement strategies to reduce

costs, increase revenue, strengthen customer relationships, improve

business practices and drive profitable growth. Broad-based management

skills, with strong planning, communication, organizational and decision-

making ability to successfully direct concurrent projects. Mentors staff

and encourages a team environment for high levels of employee confidence

and satisfaction

Area of Expertise

( Organizational Leadership ( Business Development

( Strategic Planning ( Kanban & Inventory

( Client & Vendor Relations ( P&L Accountability

( Cost Reduction & Lean Management ( Revenue Growth

( Financial Analysis ( Process Improvement

( Supply Chain ( Product Management

( R&D

Core Skills

( Communications and Interpersonal Skills ( Flexible

( Attention to Detail ( Team Player

( Management ( Lean Manufacturing

( Process Improvement ( Team Building

( Strategic Planning ( Customer Service

( Surveillance ( Microsoft Office

( Microsoft Windows ( FishBowl Inventory

software

( QuickBooks accounting software.

PROFESSIONAL EXPERIENCE

The Real Skill, LLC, Pasadena ( CA

2011 - Present

Owner and Founder:

Designed and developed an idea into a solid social platform for talented

individuals providing professional expansion by polular demnand real-time

rating system.

. Defined user stories and personas to identify and understand the

different types of users who will

be using the product and what features will provide the most value.

. To attract individual talented users, provided features to upload

products, services, and businesses while providing a convenient, easy-

to-use interface to search, categorize and filter database.

. Based on customer interviews attract users, provide a bulk upload

service to import, export, parse, filter, add, edit, and remove

thousands of products at once.

. Prototyped and designed an intuitive interface to search for various

talents and

products that allow regular people and producers, directors and agents

to connect.

Arecont Vision, LLC, Glendale ( CA

2006 - Present

Production Manager:

Oversee 3 departments, 40 employees of security surveillance camera

production on daily basis. Manage all aspects of operations including

sales, marketing, purchasing, acquisitions, complete P&L, forecasting, and

hiring.

. Conduct daily meetings with subordinates prior to start of shift.

Perform Production Scheduling based on Sales Orders. Ensure personnel

meet production schedules.

. Maintain accurate and up to date production documentation. Maintain

proper level of inventory and perform monthly review of existing parts

and components inventory. Provide accurate payroll data to Accounting

Department.

Perform written annual

employees performance reviews. Communicate with other departments on

frequent basis. Interface with Customers and Quality Assurance

personnel relative to quality and delivery issues.

. Provide feedback to Development Team to insure maneuverability of new

products. Implemented improvements to products and process. Complied

with OSHA and company safety standards. Prepered, maintained, and

managed all required ISO9001:2008 documentation, conducted internal

production audits.

. Constant involvement in new product development, introduction and

launch.Participated in development and launch of multiple product

families including world's first WDR MegaPixel cameras Successfully

manage all six product families lifecycles.

. Beta built and successfully introduced into production10, 20, and 40

Mega pixel cameras

. Participated in development and testing of first industial use 4K

camera

. Established and implemented ESD procedures/testing in production

enviornemnt

. Successfully achieved an increase in passing PCBA yield from 78% to

99%

. Developed a flexible work force to reduce idle time from 25% to 10%

. Increased efficiency by 30% by introducing new procedures and

practices.Certified tooling and fasteners with development department

to meet standards, created feederline sections that focused on certain

portion of the product vs. cell based environment.

. Beta built and successfully introduced world's first H.264 WDR Micro

Dome cameras.

Production Supervisor:

Oversee and run a production department on daily basis. Distrubited even

work load between personnel, made sure all needed material was delivered to

production on timely manner for maximum output.

. Reported daily, weekly, monthly, and quarterly reports and yields to

upper management, QA department, and engineering, suggested and

proposed changes and improvements to current and new upcoming product.

. Beta built and tested new products with extensive reports on

improvements, changes and suggestions prior to product launch.

Communicated with peer supervisors about other product lines with

suggestions and assistance on frequent basis.

. Beta built, improved and assisted in Introduction and launch of the

very first in the world H.264 megapixel camera to the market, managing

all aspects of the product lifecycle.

. Run an R&D department with constant improvement output to process in

customer relation structure based environment.

. Ran an RMA department with achieving successful turn around rate from

6-10 days to 3-5 days on warranty and advanced replacements and/or

credits to the customer

Production Supervior Assistant:

Assisted production supervisor in every aspect of production process.

. Loaded the FPGA with FW&HW via J-Tag procedure using silicone labs

software projects to assign MAC address to every unit produced by

production department.

. Communicated between personnel and supervisor to meet their

professional needs. Assisted in daily production procedures of

assembly of MegaPixel cameras.

. Steped into supervisor role as needed, prepared PPOPs on weekly basis,

created transfer orders and delived all needed matrials from stock

room to manufacturing floor.

. Assisted management on important projects that required technical and

analytical knowledge for 100% satisfactory result.

Production Assembler:

Prepared all necessary feederlines for daily builds.

. cleaned sensors from dust particals for spotless image output.

. Installed metal and mechanical parts to PCBA assemblies. Attached

cameras to various housings, tested for functionability of the unit

along with QC/QA procedures to meet corporate standard.

. Packaged and shipped cameras based on sales orders on the given

timeline.

Key Highlights:

. Successfully achieve multiple employee of the month awards.

EDUCATION AND CREDENTIALS

Bachelor Science in Business Management, 2011

University of Phoenix - Pasadena, CA

CERTIFICATIONS

Fred Pryor Seminar - How To Communicate With Tact and Professionalism, 2012

Arecont Vision Channel Partner Certification Program, 2011

ISO9001:2008 Quality Management Systems, 2012

REFERENCES

Available upon request

Contact this candidate