Customer Service Medical

Amandeep Kaur

Phone No 510-***-****

Cell No 510-***-****

************@*****.***

OBJECTIVE

Laboratory position supporting R&D or QA/QC in the pharmaceutical or

biotechnology industry.

EDUCATION

HEALTH CARRIER - SAN JOSE - 2009

Phlebotomy- CPT1

Medical Terminology, Pegboard, Medical office procedures

Anatomy and physiology

CNA

JAVA PROGRAMMING - INDIA - 2001

PUNJABI UNIVERSITY- INDIA - 2003

Post graduate in Computer Application in 1997

Bachelor of Arts Degree

Senior Secondary Certificate

EXPERIENCE

BHL(Berkeley Heart lab) Quest Diagnostic- Alameda Dec 2012-- Still

Lab Assistant

Performed laboratory computer operations WEBLIMS, Instrument Manager

and LabDBv4

Conducted data entry into internal database as needed

Add on new test

Run the samples on MPA machine(Modular Pre Analystic)

Ready the send outs

Make the cryo tubes and store and run the ulta samples

Print the RTF and run the missing samples

Pick up the blood samples Whole blood(Lav top), PPT (Pearl top) and SST

(Tiger top)

Blood Draw and prepared, stored patient samples

Properly conducted positive identification of patient

Work on problems tubes

Retrieved intake information, including personal and medical history

Sample processing, aliquoting, and proper storage of specimens.

Load clean tubes to Ola trays

Filter in the tubes and sort them to distribute to other departments

Deliver samples to other departments

Use of centrifuge machine

Spun PPT and SST

Bar coding, labeled on the tubes

Lab To Go (Mobile Phlebotomist) 2013-still working

Performed venipuncture on patients in home

Sample processing, aliquoting, and proper storage of specimens.

Use of centrifuge machine.

Pack the specimen for shipping.

Complete the paper work and fax to the department.

Collect the 24 hr urine sample.

Routine Blood Draw sample.

Diagnostic laboratories- san Leandro Jan 2012- july 2012

Phlebotomist and Lab Assistant

Performed venipuncture on patients in skilled nursing facilities

centrifuging blood and completing pertinent paperwork needed for specimen

processor

Prepared, stored patient samples and specimens per SOP's by utilizing the

standard of care equipment and processes

Properly conducted positive identification of patient per standard

procedures when performing blood draws

Ensured the correct requisitions had the proper patient collection

information

Provided feedback to management for any red flags that may have come

up during work tasks

Conducted data entry into internal database as needed

Pick up the urine, stool and swab samples

Performed laboratory computer operations such as CRT Software

Retrieved intake information, including personal and medical history

Handle the blood specimen and urine (make the c&s tubes)

Pull the RTF(result to follow)

Redraw and completing paperwork needed for specimen processing

Distribute the tubes to other departments

Scanning the Req.

Store the specimen (use the CRT software)

Putting specimen in freezer for storage

Discard the old specimen

Specimen packed for flight and dropped at airport

Ready the Ammonia Tube(Quest pick up) and papers

Sample processing, aliquoting, and proper storage of specimens.

SAFE LIGHT -UNION CITY March 2011-july 2011

Electronic assembling

Read the drawing

Making lamp according drawing

Put the lamps and sensor

Testing

Wiring

SPECTRA LABORATORIES- MILPITAS JUNE 2008-April 2010

LAB ASSISTANT

Load clean tubes to Ola trays

Filter in the tubes and sort them to distribute to other departments

Deliver samples to other departments

Use of centrifuge machine

Spun LBT, BT and Red Top

Bar coding, labeled on the tubes

Urine and serum pouring

Make kits, match units, filing

Open water and micro samples

GOLDEN STATE ENG- FREMONT MARCH 2007-MAY 2008

COMCAST EMPLOYEE

Input data in computer and create labels

Use of ten key, filing and customer service

Scan and test modems

Attend to high volume of phone calls

SILICON ROADWAYS - OAKLAND FEB 2004 - MAY 2007

ADMINISTRATIVE ASSISTANT

Sorting, mailing and filing important documents

Use of ten key

Handled high volume of calls

Use of fax and copy machine

Microsoft word and Excel experienced

Data entry

FARMERS INSURANCE AND APPRAISAL - UNION CITY JAN. 2002 - JAN. 2004

Customer service

Use of ten key

Find the comps

Date entry for reports

Sketch

Knowledgeable on use of different websites

SKILLS

Knowledge of Basic Computer, Copier, Fax Machine and Internet

MS Office, Microsoft Word, Power Point, Excel, Internet Explorer, DOS

Medical Filing, Medical Typing, Scheduling Procedures

Work Well under Pressure and able to meet Dead Lines

Hard Working, Reliable, Adaptable and Quick Learner.

Good Communication Skills.

REFERENCES

Available upon request

Contact this candidate