Customer Service Human Resources
Resume:
NANCY L. WILSON
Marietta, GA 30068
********@*****.***
OBJECTIVE
To obtain Human Resources Coordinator position within a company with growth opportunities, by utilizing my dynamic
performance driven personality, organizational, customer service and communication skills.
SKILLS
Software Knowledge: E Verify, Lawson, CM, Hireright, PeopleSoft, Microsoft Office
Training Courses: I 9 Training, Recruiting, Code of Ethics, Workers Comp, Compliance & Regulations,
Time Management, Client Retention, On Boarding Expert
EDUCATION & CERTIFICATIONS Supply Chain
Liberal Arts, Associate Degree San Joaquin Valley College, Fresno, CA
PROFESSIONAL EXPERIENCE
Assurant Solutions, Atlanta, GA
Mailroom Clerk December 2012 – Present
• Created spreadsheets, monthly. This kept count of all of the mail that was delivered.
• Sent out credit cards to customers, in addition to Fedex production.
• Independently organized, folded, categorized and submitted letters to vendors in a timely and expedient manner.
Adecco/Magic Workforce Solutions, Atlanta, GA
• Human Resource Coordinator April 2010 – Jan 2013
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Generated on boarding, managed different vendors (Agencies, Background Check, Drug Test, etc.)
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Ensured all line managers were up to date with New Hire processes
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Point of contact for all On Boarding queries
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Confirmed, managed, and added the new hire orientation location for all new hires
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Managed communication for candidates and employees who referred candidates
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Identified qualified skilled temporary associates to place in various mid to large corporations
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Ensured proper completion of all I 9’s and W 4’s, reference checks, administered evaluations/skill testing
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Processed new hire paperwork, personnel management, maintained personnel files/records in accordance.
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Provided customer service and payroll support to clients base throughout the US.
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Audited daily and hourly time sheets each month for correct data and budget assignments.
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K. J. Loans Fresno, CA
Receptionist/Administrative Support June 2003 – May 2008
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Answered and directed all incoming calls;
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Opened and distributed incoming mail and processed outgoing mail;
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Prepared and maintained clients’ files;
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Scheduled and maintained clients’ appointment calendar
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