Customer Service Representative

Reconciled

DOMINIQUE GROOVER account for the

Sr. Accountant.

**** ***** ******* ***** *** 10210, Orlando, FL 32826

Cell: 904-***-****

************@*****.***

Managed and

SUMMARY entered

information

through to achieve project goals. Seeking a role of increased responsibility and authority. into Excel

database and

HIGHLIGHTS

into Qualtrics.

Microsoft Office proficiency Strong problem solver

Scheduled

Excel spreadsheets Advanced MS Office Suite knowledge

rooms for

meetings using

Microsoft

Outlook-

Calendar.

Meticulous attention to detail Resourceful

Coordinated

tasks among

coworkers in

Results-orientedDedicated team player

an effort to

promote, team

effectiveness

and

Self-directed Self-starter cohesiveness.

Collected and

organized

Time management Professional and mature

department

financial

records.

05/2009

Professional and mature Assisted in the

collections of

grade rosters,

student

evaluations and

book orders.

EXPERIENCE

UNIVERSITY OF CENTRAL FLORIDA

Orlando, FL Administered

Office Assistant make-up

Provided information of various resources available to undergraduate and graduate students. exams.

Replicated documents (i.e exams, projects, forms).

1-800 Flowers

Orlando, FL

Customer Service Representative (Temporary Position)

Taking inbound calls, completing transactions using multiple software applications.

.

CINNABON BAKERY

Jacksonville, FL

Customer Service Representative

Greeted and served customers.

to Current

Prepare order, accept payments order and provided exceptional customer service.

EDUCATION

B.A: DIGITAL MEDIA

University of Central Florida, Orlando, FL, United States

ASSOCIATE OF ARTS: COMPUTER SCIENCE

Florida Community College at Jacksonville, Jacksonville, FL, United States

HIGH SCHOOL DIPLOMA: DIPLOMA to 06/2013

First Coast High, Jacksonville, FL, United States

to 05/2010

2009

2007

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