Administrative Assistant Manager

Objective: Seeking workforce demand for a career to provide a service

with honed skill, experience and knowledge expecting to align with

talented leadership requiring such support and has an expectation that

resources will enable winning achievements, continuous improvement and

superior outcomes

Proven Strengths:

Demonstrates leadership; efficient given dynamic change, multi-variant

decision making; consistently meeting deadlines; skilled at

prioritization and reallocation; high productivity/low error rations;

clear, concise and professional customer/stakeholder relations; strong

written and verbal acumen; facilitates team work and achievement oriented

Education: Fisher Jr. College, Boston, MA Business

Administration - 1 Year Curriculum

Aetna, Hartford, CT Aetna

Career Training; MSWord/Excel/PowerPoint

Aetna/Systems Staffing Temp Agency

May 2010 - Present

Reform Health & Strategic Planning

Executive Assistant

. Achieved outstanding job performance in busy workforce supporting

executive management

. Monitored officer's inbox-email noting high priorities; coordinated

files/responses for meetings

. Managed calendars--scheduled multiple meetings back to back

involving consist updates

. Maintained accuracy and met deadlines upon short notices concerning

document distributions

. Responded promptly to phone inquiries involving presentations for

special meeting events

. Arranged travel accommodations; processed travel expenses in a

timely manner

. Acted as a valuable team member - extended support to additional

executive assistants

Aetna/Medical Affairs

October 2008 - November 2009

Sr. Administrative Assistant

. Demonstrated excellent leadership and support to Chief Medical

Officer with staff of 100 in total

. Proficient in MSWord, Excel and PowerPoint; updated salaries and

additional confidential info.

. Organized agendas for establishment of new department - interviews,

resumes and hiring

. Consistently monitored email/calendars; processed travel expenses;

check requests and supplies

Aetna/PM National Business

July 2007 - December 2008

Sr. Administrative Assistant

. Monitored inboxes for Sr. Managers, direct reports and supported

additional team members

. Scheduled daily conflicting/reoccurring meetings; administered

salary changes via PeopleSoft

. Updated reports for forecasting

. Coordinated travel arrangements; processed travel expenses; handled

attendance and supplies

Aetna/Individual Products

February 2005 - July 2007

Sr. Administrative Assistant

. Supported General Manager, direct reports and 14 team members

. Printed and prioritized email, calendars events to ensure a smooth

transition of daily activities

. Presented presentations involving PowerPoint; Excel, MSWord

. Processed salary changes; repetitive letters and organized

logistics for underwriters seminars (received special recognition);

completed travel arrangements and expenses

Aetna/ Middle Market Actuarial

April 2003 - February 2005

Sr. Administrative Assistant

. Supported 4 managers/33 team members - promptly met demands in a

highly productive area

. Created and revised multiple documents in PowerPoint Excel, MSWord

. Prioritized email and managed calendars functions

. Submitted travel accommodations and expenses; compiled rate filing

data for binder distribution

Aetna/ Law Department /ASD/IT, Group Insurance, Sales Training & Greater

NY Customer Team

Historical/1983

- 2003

Administrative Assistant

. Successfully acted as a customer support person; system trainer for

300 users in Law Department - awarded special recognition

. Willingly supported General Manager in IT/Group Insurance plus 30

team members

. Extensive use of MSWord, PowerPoint, Excel and maintained personnel

records

. Revised training manuals for Sales Training

. Supported approximately 80 team members for Greater NY Customer

Team

References available upon request

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