Customer Service High School

Jalisa Collins

Front desk clerk - Rodeway Inn & Suites

Tupelo, MS

********@*****.*** - 662-***-****

WORK EXPERIENCE

Front desk clerk

Rodeway Inn & Suites - June 2012 to Present

Provide excellent customer service

• Register and assign rooms to guests, issuing room keys, transmitting and receiving messages, keeping

records of occupied rooms and guests' accounts, making and confirming reservations, and presenting

statements to and collecting payments from departing guests.

Sales Associate

SC Kiosk - Tupelo, MS - February 2010 to May 2011

Provides excellent customer service by engaging customers.

• Provides added value and up sell customers by offering additional services or warranties on purchases.

• Maintain accurate inventory and make sure that the products are always prominently displayed.

Itawamba Community College - Tupelo, MS - September 2009 to 2011

Cashier

McDonalds - Tupelo, MS - April 2009 to November 2009

Monitored checkout stations to ensure the customer was satisfied with their service.

• Processed merchandise returns and exchanges.

• Requested information or assistance using paging systems.

McDonalds, Tupelo, MS

Shannon High School - Shannon, MS - August 2004 to May 2008

Work Experience

Cashier

Shannon High School - December 2006 to December 2007

Prepared and served food and made sure the customer was satisfied with their service.

• Processed orders and received payments that were placed by customers.

• Maintained orderly eating and serving areas.

ADDITIONAL INFORMATION

Skills Microsoft Office: Excel, Word, PowerPoint

Exceptional communication, verbal, and written skills

Prolific leadership skills

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