High School Insurance
Resume:
Tishina Martinez
Bronx, NY 10474
************@*****.***
Experience:
Central Park Physical Therapy May 2007- May 2012
Front Desk Coordinator New York, NY
• Conduct new patient screenings/registrations as well as answer inquiries about the facility and
staff services. Verify new/current patients’ insurance benefits and eligibility. Assist in scheduling
patient appointments with therapists.
• Maintain correspondence with patient’s primary doctor via fax and phone regarding prescription
and referral renewals and contact insurance companies to obtain patient authorization for all
visits.
• Scan and document patient prescriptions/referrals and insurance information into computer
database. Collection and processing of co-payments and billing transactions.
• Help to promote, sell, and market Central Park Physical Therapy group’s services and
accessories.
Green Point Bank July 2004- December 2004
Teller Bronx, NY
• Opened checking and saving accounts and referred customers to access various other banking
products
• Prepared work station at the beginning of shift, ensured that all documentation was available and
retrieved cash from the vault
• Balanced cash and all transactions at the end of shift
• Accepted and processed deposits, payments and checks to be cashed
Fleet Bank December 1999-August 2002
Assistant Head Teller Bronx, NY
• Responsible for ATM tally; balanced and replenished funds in ATM
• Removed deposits from ATM
• Assisted head teller and branch operation supervisor by ordering cash for the branch, conducting
inventory and supporting staff as necessary
• Reviewed the paperwork of tellers to prepare for quarterly audits
• Received and disbursed money and kept records of all financial transactions
Education:
TCI College New York NY
A.A.S. Human Services March 2014
Grace Dodge High School Bronx, NY
High School Equivalency Diploma July 1997
Skills:
Proficient in Windows XP and Windows 7, Microsoft Office Suite (Excel, Outlook, PowerPoint and
Word), Spectra soft, Systems 4PT, PTOS, Multi-Line Phone Systems Switchboard, Fax machine/Scanner
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