Customer Service Medical

Lynne M. DiDonato

** ***** **** . ************, ** 06109

Phone 860-***-**** . E-mail *********@***.***

Objective: To obtain a Receptionist

Position

Work December 2009 - August 2012

Experience: Customer Service/Volunteers Coordinator

(contractual)

CT Public Broadcasting, Inc.

Responsibilities included member customer

service, recruitment and scheduling of

volunteers for pledge drive and coordination

of uplinks and videotape distribution.

January 2008 - September 2009

Medical Receptionist

Pro-Health Physicians

Farmington, CT 06032

Responsibilities include light accounting,

filing, day to day contact with patients in

person and via telephone, Allscripts

scheduling appointments, heavy computer and

phone duties.

March 1982 - October 2004

Malcolm A. Galen, MD, Elliot Rosenworcel, MD

1000 Asylum Avenue, Hartford, CT 06105

Office Manager/Medical Secretary

Sole responsibility of computer medical

billing and collection, biller coding,

patient assistance, light accounting and

general overall office management at major

nephrology group at St. Francis Hospital and

Medical Center. Handled all aspects of

patient appointments, follow-ups and

processing of lab work.

March 2007- May 2007

Orthopedic Medicine Facility

Brevard County, Florida

Medical Secretary

Duties included scheduling patient surgeries, maintenance of

paperless charts and scanning, insurance verification.

Coordinated booking of patient appointments and follow-ups.

Daily heavy phone contact with patients and vendors.

Education:

Wethersfield High School, Wethersfield, CT 06109

Greater Hartford Community College, Hartford, CT 06105

Earned Associates Degree in Medical Office Administration

Interests & Activities:

Volunteer work, traveling, walking, pet rescue, Geriatric

patient transport in Brevard County, Florida

References furnished upon request

Contact this candidate