Quality Assurance Manager
Resume:
Curriculum Vitae
Personal information
First name / Surname Irena Erakovic Tokalic
Address Sarski Odredi 7b, Skopje 1000
Telephone Mobile : +389-**-***-***
E-mail *****.***************@*****.***
Nationality Macedonian, Croatian
Date of birth 17/04/1970
Gender Female
Work experience
Date 01/09/1997 – ongoing
Occupation or position Head of Quality Assurance Department
held
Name and address of SJ Company,
Development franchisee of McDonald’s in Macedonia
employer
Str 810 b.b. 1000 Skopje, Macedonia
Type of business or Restaurants / Food Industry
sector
Main activities and - Organizing an effective organizational structure for system maintenance
responsibilities - Annual and semi-annual projections for costs, monitoring and regulation cos
- Annual planning to upgrade the system,
- Develop a strategy and active communication with MENU management and
monitoring of trends in the food
- Running a new food team, developing new products, operating procediri
- Approval, evaluation and control of suppliers
- Control the organizational system for identifying weaknesses
- Identification of risk, establish a program to reduce risk and risk prevention,
Setting up and monitoring procedures
- Control of all imported food and food control in the country of food, hygiene
determine level of cleanliness, maintenance of high-level control in distributio
centers, placement, monitoring and controlling the movement of food
- Monitor and update all systems for food safety at the company
- Controlling raw, intermediate and finished products, control of production,
distribution and storage of products from local and foreign suppliers
- Evaluation of products
- Responsibility for monitoring and enforcement of legislation and legislation
- Communication and excellent and professional relationship with external
institutions
Date 01/07/2009 – ongoing
Occupation or position held
Health / Safety Managment
Page 1/6 - Curriculum vitae of
Irena Erakovic Tokalic
Name and address of SJ Company,
Development franchisee of Mc Donald’s in Macedonia
employer
Str 810 bb 1000 Skopje, Macedonia
Type of business or Restaurants / Food Industry
sector
Main activities and
responsibilities Inspect and evaluate workplace environments, equipment, and
-
practices, in order to ensure compliance with safety standards and govern
regulations;
Develop and maintain safety program
-
Develop and maintain medical monitoring programs for employees;
-
Investigate accidents to identify causes and to determine how such
-
accidents might be prevented in the future;-
Investigate health-related complaints, and inspect facilities to ensur
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they comply with public health legislation and regulations;
Recommend measures to improve conditions or avoid potential
-
accidents and illnesses;
Provide training to managers and others on occupational safety iss
-
Monitoring of legal obligations
-
Date 01/07/2009 - ongoing
Occupation or position held
Enviroment Manager
Name and address of SJ Company,
Development franchisee of McDonald’s in Macedonia
employer
Str. 810 bb 1000 Skopje, Macedonia
Type of business or Restaurants / Food Industry
sector
Main activities and - Following the main elements of consumption,following the world environme
responsibilities trends
Preparation of reports on environmental issues
-
Reducing the harmful effects of waste products
-
Projects on utilization of the already used material (recycling)
-
Compliance and monitoring of legislation and legal regulation
-
- Consultant for safety and quality of food in other companies;
Other related experience - External consultant for safety and quality of food for Economic Chamber of
Macedonia
- Sensory analysis of Heineken beer, Brewery Skopje
- External consultant for safety and health in other consulting company
Page 2/6 - Curriculum vitae of
Irena Erakovic Tokalic
Economic Chamber on Republic of Macedonia, Skopje
Name and address of
employer
Education
Date 2009 - 2013
Title of qualification PhD
awarded
Principal subjects / Detection and classification of lactobacili from various types of wine from the tikve
occupational skills covered region and their impact on the inhibition of Listeria monocytogenes in system of m
minced bovine meat
Name and type of University St. Cyril and Methodius, Skopje
organisation providing Faculty for Veterinary Medicine,
education and training
Date 2005 - 2007
Title of qualification M.Sc in Food Safety and Quality Assurance
awarded
Principal subjects / Quality Assurance
occupational skills covered
Name and type of University of Cyril and Methodius, Skopje, Macedonia.
organisation providing Faculty of Agriculture and Food
education and training
Date 1989 - 1995
Title of qualification Artium Baccalaureus (B.A.)
awarded
Principal subjects / Engineer technologist
occupational skills covered
Name and type of University of Cyril and Methodius, Skopje, Macedonia.
organisation providing Faculty of Tehnology and Metallurgy
education and training
Page 3/6 - Curriculum vitae of
Irena Erakovic Tokalic
Published articles - Prevalence of Campylobacter spp. in poultry meat and meat products impo
in Republic of Macedonia, Mak. Vet. Rew.Vol 31, No.1; 19-24, 2008
Antimicrobial resistence of Salmonella spp. isolated from different types of
-
meats and mechanically deboned meat from import in R.of Macedonia,
Mak.Vet.Rew. Vol. 31, No.1; 25 -34, 2008
Quality of raw milk in Republic of Macedonia determined through the testin
-
somatic cell count and total viable count, Mak.Vet. Rew.Vol.3, No.1; 5-11,
Microbiological contamination on the air in plants of Coca Cola Company,
-
Skopje- in the phase of publication
ongoing in other articles for publication
-
Courses,seminars,
training
1997-2000All courses necessary for working in, and leading a restaurant including a number
courses n 2000 like FMC, BOC,IOC
2000Veterinary Institute Skopje, prof. Pavle Sekulovski
2000 Food Quality in the Baking Industry – Chris Conlon, Senior QA, Baking Products
2002 Training for Sensory Analysis – I. Stavrevic, Senior QAM, Central Europe
2003-2004Heineken Sensory Quality Control Training Program, Pivara,Skopje
2004Educational training for breeding and production of processed potato – Z. Lojanica
QAM, McD Serbia;
2005Educational training for production of meat – D. Grego, Serbia
2005SQMS (Supplier Quality Management System) Bizhan Pounluch, Senior Quality
Assurance Manager, Central Europe
2005Emotional Intelligence, Educational Centre Motiva, Skopje
2006ATCQ, BTCQ (after and behind the counter quality) Anton Stefan, Quality Assuran
Manager, Central Europe, Munchen
2006Management Responsibility, Crisis Management, Sofia Bulgaria
2006Outside Medical Consultants meeting, Munich,Germany
2007Change Management, Educational Centre Motiva, Skopje
2007Control of Food production in Confectionary Manufacturing with QA McD Germany
2008Product Evaluation, Ira Korucshowa, East Division, Moscow
2008FSMS Auditor/Lead Auditor, based on ISO 22000 : 2005, training course, certified
IRCA
2008Overseeing the prodaction of cakes, food control, hygiene of food, McD - Bulgaria
2008Overseeing the treatment and processing of agricultural products, McD- Bulgaria
2008OHSAS, 18 001:2007 Research and Technology Centre, Novi Sad, Serbia and Ins
for standardization, RM
2008Senzory Analysis of products, Head of QA Europe, Anton Stefan
2008Specialist for safety at work, Ministry of Labour and Social Policy, Skopje, RM
2009Control of Food production in Confectionary Manufacturing, Ira Koruschowa, East
Devision, Moscow
2009Control of meet production for McD, Ira Koruschowa, East Devision, Moscow
Page 4/6 - Curriculum vitae of
Irena Erakovic Tokalic
2009Control of of production of rolls for McD, Ira Koruschowa, East Devision, Moscow
2009Sensory analysis of products, Head of QA Europe, Anton Stefan
2010Calibration day, Moscow
2010Quality and Food Safety systems in the fruit and vegetables food chain in Macedo
Prof Dr Ir.Johan Claes, Belgium, EU
2010Social Accountability Training, East Finchley
2010Calibration day, Buchurest, Romania
2010Incident Management, Munich, Germany
2011Crisis Management,Blue rubicon, Buchurest, Romania
2011Quality and Food Safety systems in the fruit and vegetables food chain, Kempen
University College, Geel,Belgium
2012Cross Cultural Training, TEC Institute, Munich
2012Sensory analizy of Buns, Beef, Chicken, Fries, ATCQ, Europe Quality Center, Mun
Languages
Mother tongue/s Macedonian,Croatian ..
Other Languages English ( understanding, writing- fluent ; speaking -good)
Social skills and knowledge team work
easy adaptable
good communications skills
Computer skills and
characteristics Advance in Microsoft Office such as Word, Excel and PowerPoint
Driving licence B category
References Available upon request
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Irena Erakovic Tokalic
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Irena Erakovic Tokalic
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