Manager Project

VINCENT P. BONADONNA

**** ** **** ** ********: 816-***-****

Kansas City, MO 64158 Email Address:

**********@*****.***

QUALIFICATION SUMMARY

Results oriented Business leader with 16+ years' experience leading large

geographically dispersed organizations. Skilled in strategic planning,

technology management, systems development, program management and product

acquisition in complex environments in support of strategic growth plans of

fortune 500 companies.

EDUCATION

M.S - Management Information Systems - Avila University, Kansas City MO

(Pending completion)

B.S - Business Administration - Avila University, Kansas City MO

PROFESSIONAL EXPERIENCE

2013 - Present

Sprint, Overland Park KS

Senior IT Infrastructure Manager (June 2010 - July 2013)

Manage day-to-day IT infrastructure activities involving Server, including

Windows, VM, Domain controllers Storage Area Networks (SAN), network

infrastructure (WAN/LAN/Internet)

. Manage team responsible for ensuring all IT Infrastructure assets are

hardened, patched, secured, configured, maintained, and services are

available per SLA's.

. Proactively protect IT Infrastructure against potential security

vulnerabilities and threats.

. Work with IT Executives to develop and execute IT Infrastructure and

IT human capital strategy.

. Manage All IT infrastructure assets through their life cycle.

2010 - Present

Ericsson, Overland Park KS

Senior IT Manager (June 2010 - August 2013)

Manager of 65 domestic and geographic teams with responsibility to ensure

our external customers systems are maintained and sustain high level's of

availability.

. Strategically positioning the team to ensure both internal and external

customer's needs are being met, and focusing on delivering positive

results.

. Continuously developing relationships with internal customers as well as

Ericsson's external customers to leverage potential opportunities for

Ericsson.

. Consistently challenging the team to review processes of supporting our

customers, and identifying ways to drive efficiencies, not just accept

old processes for what they are.

K-force, Consultant for MasterCard, O 2009 - 2010

Fallon, MO

IT Project Manager (October2009 - May 2010)

Managed the delivery of customer specific Debit Processing Systems for

MasterCard customers. Spearheaded multiple complex projects that were at

risk and managed to deliver on time and to the customers satisfaction. Key

activities entail development and management of budget, hiring and training

development staff, interfacing with staff and clients during project life

cycle and meeting project milestones and delivery dates. Led 43 staff

members, developers and Quality analyst, and manage $2 million budget

utilizing the Agile Methodology.

. Streamlined process which ensured requirements are mapped to the code

development efforts and use cases.

. Saved over $300,000 in development costs for a particular project by

efficiently using talents of in house development teams.

. Key player in development of production support procedures for the code

deployment implementations to each environment (testing, customer

testing, production environment).

SPRINT, Overland Park, KS 1997 - 2009

Senior Manager IT Application Development (2004 - 2009)

Successfully managed and launched strategic initiatives across multiple

lines of business for Sprint including but not limited to consolidating

Number Portability Network. Ensured all projects achieved success, with on

time delivery, accurate budget and overall quality as defined by the

business.

. Reduced operating expenses by $1M through system development and

automation.

. Built and maintained $75M+ annual budget for vendor application and

professional services

. Managed team of 75 Supervisors, Developers, System Administrator,

Project Managers and Business Analysts responsible for developing

functional and system requirements following the Waterfall

Methodologies.

. Managed testing team responsible for QA processes by developing Use

Cases and performing extensive testing on the developed applications.

. Relationship management for Sprint wholesale customers managing

customer impacting escalations and developed/implemented customer

solutions based on business analysis.

IT Operations Manager (2003 - 2004)

Provided application administration for vendor supported applications and

provided vendor management for Sprint Business groups. Liaison between the

business and IT organization.

. Successfully implemented 2 application releases a year with zero

critical issues after upgrade.

. Addressed the business needs and application enhancement requests with

the vendor ensuring each release benefited the business by decreasing

work load.

. Improved Sprint internal group perception by focusing on each end user

needs and identifying ways to improve the use of the application use.

. Distributed a clear communication plan that detailed the date's annual

maintenance and how it impacted each work group.

Business Process Manager (2001 - 2003)

Provided sales support in delivering contract, gathering system and

business requirements, responding to Request for Proposals responses for

web-hosting solutions and providing technical solutions to our customers.

. Successfully supported 6 accounts at any given time and drove the

development and legal review for each contract.

. Managed consolidated responses for Request for Proposals for the sales

organization meeting every deadline for submission.

. Successfully implemented 25+ solutions for customers by accurately

gather business and system requirements and providing them to the

Architects and developers.

. Successfully closed five 2 year contracts valued at $5M each.

. Consulted in weekly on site customer sales meetings by providing

technical support for web-hosting.

IT Software Engineer (1997 - 2001)

Implemented software distribution automation to support Sprint vendor

applications as well as internal developed applications.

. Launched the implementation of the Software distribution tool 6 months

early saving the company $500,000 in resource expense reductions.

. Built relationships with call center management to successfully

deliver application upgrades nationwide overnight and within 8hrs with

zero impact to the call centers.

. Matrix managed 24 developers to support the efforts of automation.

. Supported the sales team in setting up an outsourced call center over

one weekend for 200 terminals.

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