Project Manager Customer Service

Calvin Lewandowski

Information Services

******.***********@*****.***

Summary

I am an information systems professional with extensive experience in manufacturing, educational services,

financial services. Project management, requirements gathering, user counseling, requirements analysis, design,

development, testing, training, implementation and operation of single and multiple platform systems expertise.

Top 5 Strengths:

1) LEARNER This theme means that I love to learn. The subject matter that interests me most will be

determined by my other themes and experiences, but whatever the subject, I will always be drawn to the process

of learning.

2) RESPONSIBILITY This theme means that my Responsibility theme forces me to take psychological

ownership for anything you commit to, and whether large or small, I feel emotionally bound to follow it through

to completion.

3) DELIBERATIVE This theme means that I'm careful. I'm vigilant. I'm a private person. I know that the world

is an unpredictable place. Everything may seem in order, but beneath the surface I sense the many risks. Rather

than denying these risks, I draw each one out into the open. Then each risk can be identified, assessed, and

ultimately reduced. Thus, I'm a fairly serious person who approaches life with a certain reserve.

4) ANALYTICAL This theme means that I challenges other people: “Prove it. Show me why what you are

claiming is true.” In the face of this kind of questioning some will find that their brilliant theories wither and

die. For me, this is precisely the point. I do not necessarily want to destroy other people’s ideas, but I do insist

that their theories be sound. I see myself as objective and dispassionate.

5) RELATOR In simple terms, the Relator theme pulls me toward people I already know. I do not necessarily

shy away from meeting new people in fact, I'm sure I have other themes that cause me to enjoy the thrill of

turning strangers into friends but I do derive a great deal of pleasure and strength from being around my close

friends.

(See www.StrengthsQuest.com)

Experience

I/S Operations Manager at eSolutions Inc

May 2004 - February 2013 (8 years 10 months)

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Managed a project to replace 250 physical machines with 1000 virtual machines hosted on 100 physical

machines. Management and trained 6 operations team members to monitor the data mining operations across

1000 virtual machines, report production and delivery of the 20,000 plus reports daily to the clients. Managed

a process improvement project to enhance Operations including a new startup process involving the creation

of several SQL Server stored procedures. Consulted with developers to improve the data mining processes.

Member Board of Trustees at Faith Chapel Assembly of God

March 2009 - February 2011 (2 years)

Support and advise the pastor, to act as a prayer partner, assist in fulfilling the vision and goals given to the

pastor for the church. Work as a team with the other trustees to achieve the advancement of the church.

Promote goodwill and strengthen confidence in the pastor's leadership within the congregation. Represent the

church to the community.

Project Manager at Company Phoenix, Inc

2003 - 2003 (less than a year)

1 recommendation available upon request

Project Manager at SCWL Corporation

March 2000 - December 2002 (2 years 10 months)

Project Manager of a 7 person team to design and develop the PLUS System, a Windows32 version replacing

the Financial User Network System a DOS application. Project Manager of a 2 person team making

enhancements to an Order Entry system. Managed the day-to-day operation, contract negotiation, personnel

and 5 internal projects. Designed, developed, maintained, and was Webmaster for 3 websites. Founder (1997)

1 recommendation available upon request

Systems Engineer/Project Manager at The Triple-I Corporation

1995 - 2000 (5 years)

Assigned to Triple-I Innovative Solutions Group

Project Manager of a 6 person team developing an Order Entry system. Manager of the Innovative Solutions

Group working on multiple projects.

Assigned to Sprint Call Center Services

Led, developed & maintained the Automated Discussion Log application to record and track supervisor

discussions with employees. Led development of a VNH application to download VNH data from the host,

activate pending records, upload active records to an Oracle database, perform queries, distribute the active

NPA/NXX2 records to internal Call Center Services groups and the Billing department. Developed VB

scripts to retrieve selected alarm information.

Assigned to PFS

Developed the forms and reporting module of the mission critical Financial User Network System. Developed

a reporting engine used to produce forms and reports on a Lexmark Optra Rt+ printer.

4 recommendations available upon request

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Senior Analyst at MIS INTERNATIONAL

1993 - 1995 (2 years)

Assigned Ford Truck Operations Kentucky Truck Plant to design, analyze, develop and maintain PC

applications. There are WINDOWS, DOS, and DOS LAN applications written in C, C++, GUPTA SQL

WINDOWS, and Clipper. Develop and maintain communication scripts used by the Ford Truck Dealers to

access Ford’s mainframe to get quotes and make orders from their PC. Developed a Databook extract to send

to printers.

Senior Programmer/Analyst at PDA, INC.

1992 - 1993 (1 year)

Test Team Lead for a client/server OS/2 to AS/400 application. Nightly application builds. OS/2

development.

INDEPENDENT PROGRAMMING CONTRACTOR at IBM

1989 - 1992 (3 years)

CSP Utilities - OS/2 development (SBCS&DBCS), Executive Decisions planning, development, conversion,

building, documentation, maintenance, and testing. Major responsibility: planned and developed an OS/2

scheduler to automate collection, manipulation, and distribution of information to executives for Executive

Decisions.

Systems Analyst/Programmer III at Washington State University

January 1984 - 1989 (5 years)

8/1986 – 9/1989 INTERCOLLEGIATE CENTER FOR NURSING EDUCATION (ICNE)

Spokane, Washington

Systems Analyst/Programmer III

Personal computer hardware & software technical support; Remote mainframe host site hardware & software

technical support; Computer hardware & software evaluation & recommendation; Computer project analysis,

development, testing, implementation, documentation, testing, implementation, documentation, training,

support, and maintenance.

3/1985 – 8/1986 PHYSICAL PLANT

Pullman, Washington

Systems Analyst/Programmer II

Personal computer hardware & software technical support; Computer hardware & software evaluation &

recommendation; Computer project analysis, development, testing, implementation, documentation, training,

support, and maintenance.

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1/1984 – 3/1985 COLLEGE OF VETERINARY MEDICINE

Pullman, Washington

Systems Administrator

Manage/Operate/Systems Analysis of the Wang VS-80 and Wang VS-100. Including the supervision of the

remodeling and movement of the Wang VS-100 into the new computer room.

Integrated Avionic Systems Specialist and Integrated Avionic Systems Technician at United States Air

Force

January 1975 - December 1981 (7 years)

Flight Control, Flight Data Recorder and Integrated/Mechanical Instrument Duties

Education

Aspen University

Bachelor's degree, General Studies, 2013 - 2013

University of Idaho

Computer Science, 1982 - 1984

Community College of the Air Force

Associate in Applied Science, Avionics Systems Technology

University of Maryland University College

Associate in Arts, General Studies

Courses

Independent Coursework

The Art & Discipline of Managing Software Projects

FEMA - Introduction to Incident Command System IS-00100.b

ICS-100

FEMA - National Incident Management System IS-00700.a

(NIMS) An Introduction

FEMA - ICS for Single Resources and Initial Action IS-00200.b

Incident, ICS-200

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FEMA - NIMS Communications and Information IS-00704

Management

FEMA - National Response Framework, An IS-00800.b

Introduction

FEMA - Emergency Support Function (ESF) #2 IS-00802

Communications

FEMA - Preparing for Federal Disaster Operations IS-00101.c

FEMA - Effective Communication IS-00242.a

FEMA - Emergency Support Function 15 (ESF 15) IS-00250.a

External Affairs

Salvation Army - Introduction to Disaster Services

Skills & Expertise

Microsoft Office

Microsoft Excel

Microsoft Word

Customer Service

PowerPoint

English

Research

Windows

Outlook

Teaching

HTML

Teamwork

Access

Management

Technical Writing

Team Building

Project Planning

HTTP

HTML 5

Dreamweaver

Flash

PaintShop Pro

Project Management

Web Design

Business Analysis

Mentoring

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Video

Video Camera

PHP

Change Management

Motivation

Self-starter

Leadership

Team Leadership

Executive Management

Requirements Gathering

Time Management

Multitasking Skills

CSS3

Interests

Amateur Radio

Volunteer Experience

Volunteer Examiner Amateur Radio Service at W5YI-VEC Program

The W5YI-VEC sponsors and conducts Amateur Radio Operator examinations at hundreds of locations

throughout the United States and in several foreign countries.

Volunteer Examiner at ARRL - American Radio Relay League

Volunteer Examiners (VEs) are licensed radio amateurs holding a General Class license or higher, who offer

their time to administer the FCC licensing tests

Radio Operator IV - Storm Spotter (Not a Chaser) at Johnson County Emergency Communications

Service, Inc.

The Johnson County Emergency Communications Service, Inc. (ECS) is a Not-For-Profit volunteer

R.A.C.E.S. affiliated Amateur Radio organization that serves Johnson County Kansas Emergency

Management and Communications. ECS provides a 24/7 resource to Johnson County and the Kansas City

Metro areas. ECS is activated by Emergency Management and provides communications as requested for

Public Service Agencies.

Primary duties of ECS include storm spotting and communications for Johnson County functions.

All ECS members must meet certain qualifications and be recertified every two years.

HAM Radio Operator (KCHEART) at KCHEART (KC Hospital Emergency Amateur Radio Team)

Radio Operator IV (ARES) at Amateur Radio Emergency Service (ARES)

Radio Operator (SATERN) at Salvation Army Team Emergency Radio Network (SATERN)

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Calvin Lewandowski

Information Services

******.***********@*****.***

6 people have recommended Calvin

"Calvin is the hands-on, get-it-done kind of project manager who is quite knowledgeable in both computer

systems and proprietary and open source software. Working under Calvin in the area of small business

software products, his priorities and direction were always sensible. Under major obstacles and against

compressed deadlines, he kept multiple company initiatives across the software development life cycle

moving forward simultaneously. I highly recommend Calvin in the Project Management role."

Kevin Huther, MSEE, PMP, Research and Development Director, Company Phoenix, reported to Calvin

at Company Phoenix, Inc

"Calvin is a great project manager, is very detail oriented and delivers quality projects."

Jim Moritz, Systems Analyst, SCWL Corp., reported to Calvin at SCWL Corporation

"I had the pleasure of working with Cal as a Triple-I contractor at Sprint CCS. In fact, there were six of us

sharing the same small office all day. Because of his open communication style, attention to detail, and

cheerful attitude, Cal contributed every day to the camaraderie which made our hole in the wall a secure place

to manage our separate projects and help each other out. Given the opportunity, I would work with Cal again

in a heartbeat."

Tom Milner, Technical Project / Program Manager, Sprint, worked directly with Calvin at The Triple-I

Corporation

"Cal is a exemplary professional. Working with him, both as a co-worker and developer, as well as a leader

and business planner were rewarding experiences. I highly recommend Cal for his project level and

development level insight."

Mike Daugherty, Software Developer, ScriptPro, worked directly with Calvin at The Triple-I

Corporation

"I used Calvin Lewandowski on several IT projects with great results. I would recommend Calvin."

Randy Simmons, was Calvin's client

"Calvin was an amazing manager. He was technically knowledgeable and had outstanding leadership

capabilities. He was good at taking charge when it was needed, but never micro-managed. I worked with him

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on a project that combined multiple databases for a client into one, and providing reports in a much faster

time than they even hoped. He was a joy to work with, and I would be delighted to have an opportunity to do

so again."

John Gardner, Consultant, Triple I, reported to Calvin at The Triple-I Corporation

Contact Calvin on LinkedIn

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