Manager Engineer

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DAVID LATIMER ************@*****.***

PROFESSIONAL SUMMARY

> Certified Senior Systems Engineer and Architect with outstanding

credentials in telecommunications, network infrastructure, and LAN/WAN

design and implementation

> Strong experience designing, architecting, implementing, and

maintaining VoIP, data networks, wireless, and systems software in

demanding nationwide environments

> Recognized for superior leadership, team dynamics, and project

management

> Excellent interpersonal and communication skills with the ability to

explain complicated technical issues in understandable ways to

business stakeholders

CERTIFICATIONS

Cisco Certified Network Associate (Voice), 2015, certified

Cisco Certified Network Associate, 2015, certified

Cisco Certified Network Professional, 2015, certified

Cisco Certified Design Professional, 2015, certified

Cisco Certified Design Associate, 2015, certified

CAREER ACHIEVEMENTS

. VoIP Infrastructure: Implementation of a complete Unified

Communication strategy for Yazaki North Central America region.

Leading team in design, architecture, and deployment of Voice over IP,

wireless controller solution, Unified Messaging, and global and

regional video conferencing.

. CRM System: Led team of five that implemented a web-based CRM system

for BSB Communications. Increased employee productivity by 35%,

decreased invoice processing time by 47%, and generated increased

revenue of 8% annually.

. Data Center Redesign: At Yazaki North America, Inc. collaborated with

colleagues in the redesign of corporate office data center.

Replacement of horizontal and vertical cable infrastructure which

includes 10 gigabit fiber backbone to Cisco Nexus switching

infrastructure. Designed, architected, and deployed complete Cisco

Nexus core and distribution solution for server farm and virtual

environment. Access layer redesign to Cisco 38xx series throughout

entire campus.

PROFESSIONAL EXPERIENCE

Senior Network Engineer

OneNeck IT Services Inc. Tempe, AZ

July 2013 to Present

. Managed multiple systems to deliver resources at set service level

agreements

. Maintained all Cisco LAN, WAN, Cisco wireless controller, and

telecommunications infrastructure

. Managed, maintained, and support network management and monitoring

services

. Provides tier 3 and 4 level of support for network infrastructure

availability and telecommunications

. Daily activities include network monitoring, break/fix, Cisco VPN

deployment

. Interaction with customers to ensure desired services meets all

requirements

. Install, maintain, and architect Voice over IP infrastructure and

Voice Messaging services

. Lead technical resource for new and existing client architecture

design and implementation

. Design and architect all LAN, WAN, VoIP, security, and wireless

solutions for new and existing clients

. Configure, support, and maintain all LAN, WAN, VoIP, security, and

wireless networks

. Design, deliver, manage backup and remote access VPN solutions

Senior Network Engineer

YAZAKI NORTH AMERICA INC. Canton, MI

March 2010 to July 2013

. Managed multiple systems to deliver resources at set service level

agreements

. Maintained all Cisco LAN, WAN, regional wireless controller, and

telecommunications infrastructure and hardware

. Managed, maintained, and support network management and monitoring

services

. Developed, designed, and implemented policy, procedures, guides, and

work instructions

. Provides tier 3 and 4 level of support for network infrastructure

availability and telecommunications

. Daily activities include network monitoring, capacity analysis, WAN

design, and technology enhancements

. Interaction with customers to ensure desired services meets all

requirements

. Install, maintain, and architect Voice over IP infrastructure and

Voice Messaging services

DAVID LATIMER PAGE TWO

. Follow established IT department procedures and change control

processes through ITIL governance

. Design and architect all LAN, WAN, VoIP, security, and wireless

solutions in the entire YNCA region (US, Canada, and Mexico)

. Configure, support, and maintain all LAN, WAN, VoIP, security, and

wireless networks

. Collaborate in team environment on development for Local Area and Wide

Area infrastructure, wireless network, and VoIP

. Design, deliver, manage backup and remote VPN solutions for entire

region

Yazaki North America, Inc. Achievements:

. Unified Communications: Team developed Unified Communications strategy

for entire Yazaki North Central and South America that achieved

complete stakeholder buy in.

. Telecommunications Platform Refresh: Led internal team and external

consultants in architecting, development, and deployment of complete

Voice over IP and Voice Messaging solution.

. Wireless Network Infrastructure: Led project through strategic

development, inception, and elaboration design. Led wireless project

through complete implementation deployment. Designed and configured

complete Cisco Wireless Controller solution for entire YNCA region.

(U.S., Canada, Mexico, Central and South America)

Systems Engineer

WILTEC TECHNOLOGIES, Ann Arbor, MI August 2009 to January 2010

. Lead design, development, and implementation of large scale, multi-

site WAN convergence, VoIP, and network projects that include College

of Creative Studies, Michigan Oral and Maxillofacial Surgeons

. Design and implement upgrades and restructuring of Cisco data network

infrastructures, develop network standards to support VoIP under the

Cisco Call Manager and Call Manager Express platforms

. Developed, designed, and deployed application software for monitoring,

analysis, management of VoIP, and data networks. Utilized Managed

Engine Ops Manager and Firewall Analyzer application software

. Provide technical leadership and project management on nationwide

projects for deploying VoIP, network, and configuration of QOS, MPLS,

BGP, VLAN 802.11Q, VLSM, Spanning Tree Protocol, and wireless to

support VoIP, H.323, MGCP, SIP, and H.450.12

. Manage projects and provide leadership for team members, customers,

and staff for all phases of enterprise projects. Pre-sales engineering

and network audit process pertaining to all projects

Wiltec Technologies Technical Training Achievements:

. Staff Training: Oversee technical training for clients and internal

staff. Personally lead instruction sessions and ensure students /

staff understand technical issues.

. Curriculum: Upgrade current training curriculum and design new

materials for classroom teaching and documentation. Utilize

ImagineIDS PowerTRAINING courseware development software.

Systems Engineer

BSB COMMUNICATIONS, St. Clair Shores, MI

September 2003 to February 2009

. Led teams in designing and deploying large-scale multi-site WAN

transport technologies such as T1/E1, fiber optics,DSL, and Point to

Point, VoIP projects that included City of Birmingham, City of Garden

City, and Christian Financial Credit Union. Implemented mobility

technologies for remote users and staff.

PROFESSIONAL EXPERIENCE

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DAVID LATIMER PAGE THREE

. Upgraded and restructured Cisco IOS/COS data network infrastructures

develop network standards to support VoIP, HTTP, application

implementation in relation to SMTP, POP3, IMAP and CTI integration.

. Led VoIP, network configuration and implementation projects throughout

the US. Utilized QOS, MPLS, VLAN 802.1Q, 802.1s, 802.11GN, VLSM,

Spanning Tree Protocol, Wireless technology, and routing protocols

such as EIGRP, OSPF, BGP, and RIPv2.

. Lead teams, designed, developed, and deployed implementation for

network node management. Utilized Mitel Enterprise Manager, Ops

Manager, and System Manager Applications.

. Supervised design, development, and implementation for all call center

projects.

. Managed enterprise projects including implementation, testing,

documentation, and training.

. Provided pre-sales engineering support, network audit process, post-

sales design, engineering, and implementation support.

BSB Communications Technical Training Achievements:

. Program Enhancement: Collaborated with and led coworkers in

developing and improving client and staff technical training. Created

vision and strategy for expanded program. Designed courseware with

ImagineIDS PowerTRAINING software. Instituted up-to-date technical

exercises and ensured usability.

. Training Documentation: Created how-to-guides, technical overviews,

and documentation for internal processes and procedures. Wrote

manuals and tips and created PowerPoint training presentations.

. Enterprise Projects: Provided technical training for team members,

clients, and staff for all phases of enterprise projects. Designed,

developed, and implemented instructional documentation and instructor-

led sessions for supported software.

EDUCATION

Bachelors of Science in Telecommunications

Grantham University, MO

COMPUTER SKILLS

Networking: TCP/IP, UDP, VNP, SSL, OSPF, BGP, RIP/RIPv2, EIGRP, VLAN,

QoS, ToS, CoS, Cisco ASA firewall, Ethernet

Switching, LAN Topologies and loop control

technologies

Telecommunications: TDM networks, T1, E1, DSL, Broadband, ISDN, PRI,

POTS, IP Flex, VoIP, SIP, H.323, H.450.12, MGCP,

CTI (Computer Telephony Integration)

Platforms / Operating Systems: Windows Xp, 7,8, Windows Server 2003/2008,

Exchange, Terminal Services, SQL, Linux, DNS,

DHCP, Cisco Catalyst, Cisco Nexus

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