Customer Service Sales

Saifuddin Mahmud

Address: **-** ******** ****., **

Woodside, New York 11377

Ph.: 573-***-**** & 347-***-****

Email: *****************@*****.***

Objective: A challenging position where I can use my education and skills

to add to your success

Skills:

. Proficient in Microsoft Office Word, Excel, Access, and

PowerPoint

. Ability to type 40 WPM

. Bilingual English/ Bangla / Hindi

. Excellent communication and interpersonal skills

. Experienced in financial management and corporate governance

. Used outstanding communication skills to provided excellent

customer service

Education:

1986- 1990 Dhaka University

Dhaka, Bangladesh

Bachelor Degree in Commerce (1986)

Experience:

2012 June to Present Security Officer Win Field Security Corporation

New York, USA.

2005 to 2010 Rainbow Housing Limited

Dhaka, Bangladesh

Chief Operating Officer

. Prepared, communicated and evaluated mid-term and long term

organizational plans with employees and cooperating

organizations

. Reviewed departmental action plans and confirmed progress

. Ensured continued success of sales and business activities

. Developed and updated all policies and procedures,

. including employment practices Reviewed monthly financial

statements and formulated creative action plans necessary to

achieve corporate profit and performance objectives

2003 - 2009 X Ross Financial Services, Ltd.

Dhaka, Bangladesh

Executive Director

. Developed a strategic plan to advance the company's mission

and objectives and to improve revenue, and growth as an

organization

. Planned, developed, and implemented strategies for generating

resources and revenues

. Oversaw foreign operations to evaluated operating and

financial performance

1996 -2003 Modern Fashion Limited

Dhaka, Bangladesh

Executive Director

. Supervised the operations of a garment manufacturing and

export business

. Coordinated with different companies to oversee order

fulfillment

. Check profit and loss statements and other management related

responsibilities

. Supervised project progress according to its plan specifics

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