Sales Project

Michael J. Dawson **************@****.***

*** ******* ******* 513-***-****

Dayton, OH 45405

June 2013- August 2013 Senior Energy Consultant

US Gas and Electric Miami, FL

Provided outbound call resolution for national energy choice

programs in assigned states

Account review and price analysis of current and projected gas and

electricity rates

Program enrollment customer retention value proposition strategies

and incentive based selling

April 2012- July 2013 Project Management

Fellow (virtual)

Next Generation Global Education South Acworth, NH

Managed assigned special projects including business development

initiatives and conference services

Coordinated proposals technical writing and content editing of

hardcopy and digital submissions and publications

Maintain data and file integrity coordination of custodial records

and materials between regional and international sites

September 2011- May 2012 Communicator

Infocision Dayton, OH

Expedite customer request including installations, service

cancellations and transfers, and equipment pickups

Perform account review, order entry, credit checks, payment

processing, and reconcile billing issues

Provide inbound/outbound call resolution for new and existing

customers in multiple states

February 2009- July 2011 Special Projects

Consultant

Gem City Community Partnership Dayton, OH

Conduct performance gap and human capital assessments and develop

capacity strategy initiatives

Team project lead across multiple product/service lines with

various departments and service units

Branding campaigns client retention supplier management and vendor

relations

November 2008- July 2010 Tutor/Advisor/Teacher

Assistant

Notre Dame Missions Volunteer AMERICORPS Dayton, OH

Provided tutoring for 17 students in grades 2nd thru 7th in Math and

Reading

Assisting teaching staff with classroom management and curriculum

development

Student advisement and leadership development after-school and

summer camp program coordination

September 2007- October 2008 Sales Consultant

Sears Holding Miamisburg, OH

Cross selling promotional campaigns product demonstrations and

expedite product delivery and installation

Provide solutions for customers clients and vendors through expert

consulting and seamless service

Procurement of out of stock and back order merchandise and

maintain accurate daily and weekly inventory counts

November 2003- May 2007 Events Manager

Soulestrial Entertainment Miami, FL

Generated new business in assigned territory through inside sales

and canvassing

Monitored events budgets and processed all vendor invoices related

to events

Coordinated travel logistics for both local and out-of-state

events and negotiated contracts

January 2001- October 2002 Program Administrator

Minority Business Initiative Dayton, OH

Administration and compliance of all company policies procedures

and protocol

Evaluated business plan submissions and offered technical

assistance and small business consulting

Organized hosted quarterly open houses for perspective clients and

facilitated quarterly staff training

Applications/Education and Training

Microsoft Office Microsoft Project AS400 Skyline

Sales Force

PeopleSoft JD Edwards Oracle YARDI

Share Point

Fontbonne University St. Louis, MO

Pursuant Bachelor of Arts Leadership Studies (July 2014)

Summary of Professional Skills

Business Development End-to-End Project

Management

Research and Technical Writing Proposal

Coordination

Document Control Procedures Supplier Management

and Vendor Relations

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