JONATHAN W. STONER
*** ********** **** ******: 203-
New Canaan, CT 06840 ***********@*****.*** Mobile: 203-
EXECUTIVE SUMMARY
. Senior marketing and communications executive adept at planning and
driving creative, revenue-generating marketing/business-building
programs both internally and externally for professional and financial
services employers, including PricewaterhouseCoopers, KKR, GE Capital
and American Express.
. Wharton School graduate with a proven ability to identify and articulate
key customer needs, creating integrated strategies to promote company
image, new/existing customer sales, brand/product evolution with
significant competitive advantage.
. Strong and persuasive personal skills. A strategic leader with strong
market analysis and planning, advertising/branding, creative
communications and public relations skills.
PROFESSIONAL EXPERIENCE
FSM ADVISORS New Canaan, CT
Sept/10 - Present
Managing Director
FSM provides marketing and communications advisory services to leading
financial services companies for guidance in: establishing effective
revenue-generating programs to a wide variety of audiences including
employees, clients, prospects and customers; new product and service
introductions; and innovative customer awareness-building strategies.
PRICEWATERHOUSECOOPERS New York, NY
June/09 - Aug/10
Director, US Communications & Public Relations Leader
Led all national firm communications including internal corporate
communications and public relations programs for this $8.9B leading
professional services firm. Managed staff of 45 professionals, 6 agencies
and $12MM budget. Oversaw planning and implementation of all leadership
communications, aligning firm-wide strategies and messaging, coordinating
internal and external initiatives as appropriate. Directed planning and
execution of all public relations activities, including crisis management
and promoting firm subject matter experts, 3 lines of service, 16 sectors
and 19 local market initiatives.
. Developed and gained approval from US leadership team for new
communications architecture, designed to reduce and simplify internal
firm messaging processes and consumption.
. Led development of PwC News, a best-in-class, web 2.0, e-daily newspaper,
projected to reduce firm email volume up to 60%. Reorganized
communications group to run initiative using current resources.
. Conceived of and drove internal communications audit to assess and
improve effectiveness of the firm's communications function, including
the role of social media. Project included an external digital audit
evaluating SEO capabilities, PwC website navigability and an assessment
of social media dialogue within the accounting digital arena -- including
negative activity - as well as considerations for how to promote firm
services digitally.
. As firm spokesperson led PR crisis management process, coordinating with
global counterparts, firm leadership, Office of the General Counsel,
Human Resources, subject matter experts and PR team.
. In collaboration with firm leadership and external agencies, planned PR
leadership platforms, identified subject matter experts and integrated
strategies to position PwC as the innovative and relevant professional
services market leader.
. Directed revenue-driving strategy to transform the PR function from brand-
protector, launching thought-leadership materials, to a dynamic business
driver, targeting select, firm service solutions through proactive news-
based dialogues with subject matter experts, allowing their names and
faces to help personalize the PwC brand.
. PwC consistently led all US professional services firms in thought
leadership/press release output and resulting media positive share of
voice, quarter over quarter 2009 through 2010.
FSM ADVISORS New Canaan, CT
June/04 - May/09
Managing Director
FSM provided marketing advisory services to leading financial services
companies for guidance in establishing: effective revenue-generating
programs to a wide variety of audiences including employees, clients,
prospects and customers; new product and service introductions; and
innovative customer awareness-building strategies.
. Headed all marketing and communication for North Greenwich Financial, a
unique, rewards-based consumer lending startup, including market
assessment, positioning and branding exercises, strategic partnering,
pricing/rewards modeling, and complete project management of platform
build-out.
. For JP Morgan Chase, conceived of and developed positioning and
communications for The Home Card, from concept through initial market
research and test marketing as new entry in the company's credit card
portfolio, with projected potential revenue of $9MM in Year I.
KKR/NEXSTAR FINANCIAL CORPORATION St. Louis, MO/Westport, CT July/00 -
May/04
Vice President, Marketing
Led Marketing for this mortgage services provider to C-Level financial
services executives, and their consumer customers. Responsible for all
advertising and brand positioning, direct and Internet marketing, product
enhancements, sales strategies/material development, internal and external
communications, employee-morale and call center communications and
supporting market research efforts.
. Created and ran department. Hired and managed staff, advertising, PR and
web development partners. Wrote annual Marketing Plan and allocated $15MM
budget.
. Helped grow mortgage originations from $300K to $2.8B by developing
industry award-winning advertising, establishing Nexstar as the leading-
edge, mortgage services technology innovator.
. Helped grow revenue from startup to $16MM in four years, adding over 40
new customers including private label financial services clients Chase,
Morgan Stanley, Bank One, AG Edwards, TD Waterhouse; and corporate
benefits clients Ernst & Young, Kraft, DuPont and Honeywell.
CENDANT MEMBERSHIP SERVICES Stamford, CT July/98 -
June/00
Vice President, New Product Development
Established company's first New Product department, working with clients,
field sales, cross-functional teams and vendor partners to identify and
aggressively create and market new product offerings for $745MM division of
this $4.6B B2B and consumer services provider.
. Launched and publicized new consumer and B2B products, generating $7MM
Year 1 revenue. Re-launched core product line, including spearheading
company-wide motivational product updates and aggressive, targeted
advertising/communications campaigns. Generated $8MM incremental Year 1
revenue.
GE CAPITAL RETAILER FINANCIAL SERVICES Stamford, CT Sept/94
- June/98
Director, Marketing and New Product Development
Developed, launched and promoted new products to increase revenue for this
$6B division of GE Capital.
. Launched first direct-to-consumer lending program, creating 28MM direct
mail pieces and generating receivables of $150MM in 1997, and $250MM in
1998. Doubled year-over-year program income for GE and its retailer
customers including Home Depot, Macys, and Exxon to $45MM.
AMERICAN EXPRESS TRAVELERS CHEQUE GROUP New York, NY Jan/90 -
Aug/94
Manager, Senior Manager, Consumer
Marketing
Recruited and promoted to progressively senior leadership roles for the $5B
travelers check division.
ADVERTISING AGENCIES Oct/79 - Dec/86
Account management/media responsibilities at Geers Gross Advertising, LCF,
and Compton for key
clients including Lea & Perrins, L'Oreal, Abbott Labs, Heublein, P&G, and
J&J.
EDUCATION
MBA -- Finance & Strategic Management, Wharton School, University of
Pennsylvania Dec/89
BA -- English Literature, Hobart College
June/79