Project Manager Customer Service

Alan Behling

**** ********* ** **********, ** ***44 205-***-****

***********@*****.***

Objective

To obtain a challenging position with opportunities for growth, where

my initiative, leadership, Lean 6Sigma, financial, safety and materials

experience can help an organization.

ACHIEVEMENTS

Hit or achieved yearly cost savings targets for materials team (2013 YTD

300K plus, 2012 275K)

Green Belt project: Increase throughput 25% in 2 months by line

balancing, cycle time analysis and waste reduction on capacity

constrained line with no additional labor. Led to additional $1.5M of

revenue in one month (annualized $720K productivity gain) for portable

air compressor business. Also new line shrunk from 450ft to 350ft to

allow 5T bridge crane to be freed up for new product line (capital

avoidance)

Facilitated Plant Steering Team in overseeing lean implementation and

directing resource activities to necessary locations - Overall plant

productivity improvement of 20% in hours per unit ($900K improvement)

Increased critical vendor on time delivery from below 78% to sustained

level over 93% and still improving through monthly reviews, plant

visits, and increasing their visibility to the metric

Reduced steel raw inventory by 75% through use of Kanban, standard lot

sizes and lead time negotiations, increased entire plant to 17+ turns

from low of 5

Project manager on lean transformation for 2 plants

Developed, coded, and implemented an Access program and bar-code

tracking system for product from production to shipping resulted in

reduced lost item warranty cost by over 50% and shipping OT by 30%

Made plant salary and shop leads more productive through Access/Excel

applications to become standard tools for purchasing, planning, and shop

to reduce non-value added time. (Kanban calculator and ordering,

warehouse pick tickets, and scheduling)

Supervised 1-2 cell leads and 20-30 hourly as 2nd shift supervisor.

Reduced man hours per unit for all 3 lines supervised by 15%. Mentored

and developed production leads to drive towards self directed work teams

Capable of studying a process and leading a cross functional team to

dramatic results such as 96% product lead time reduction from

traditional batch and queue manufacturing to lean work cells

SKILLS PROFILE

Responsible, self starter with experiences and skills that will excel in

any environment: project management, problem solving, Lean 6Sigma,

financial acumen, communication, teamwork, analytical, initiative, and

multitasking

Proven track record of leading materials team in a Lean environment with

the skills and knowledge to mentor associates to a higher level and the

ability to hold team members accountable to individual and team metrics

Ability to handle contacts of all levels at suppliers and proven track

record of improved cost, delivery and quality performance with those

vendors

Facilitated, led or team member on hundreds of full Kaizen events.

Empowered a cross functional team to create increased value in their area.

Dramatic results for improved safety, lead time reduction, inventory

reduction, improved quality, and improved morale

Dedicated employee with over 12+ years of committed service at 2

organizations with specific skills in metal processing and fabrication,

paint, and high and low volume assembly

Primary experiences in manufacturing plants but also have experience in

back office environments such as dispatch, accounting, accounts payable,

and engineering

At all organizations and plants have received above average yearly

performance ratings with increased responsibility delegated to me

Employment History

Materials Manager - Altec Industries Mar - 2007 - Aug -

2013

Birmingham, AL

Promoted to Materials Manager within 18 months of starting as

Manufacturing Engineer / Kaizen Coordinator. Was responsible for leading

team of 7 salary and 5 hourly, accountable for 10+M of direct and

indirect spend, scheduling, customer service, shipping, receiving,

material handling, inventory control, and heavily involved with costing,

budgeting and plant financials (gross margin and general ledger).

Mentored and promoted capable and eager associates to positions with

increased visibility and responsibilities (shop scheduler from entry

level admin, and shipping and receiving supervisor from expeditor).

Ingersoll Rand - Lean Six Sigma Project Manager Jan - 2004 - Mar -

and Consultant 2007

Mocksville, NC (Portable Air Compressors) & Various plants

As internal consultant developed, presented and taught lean modules to

plants and service centers in US, Mexico, Europe, and Asia. Went through

full 6 week 6Sigma Black Belt training and incorporated principles into

projects to reduce variation and improve quality. Project manager for

PFEP and collaborative supplier software implementation.

Ingersoll Rand - Leadership Development Program Jul -2001 - Jan

Member -2004

Seattle, WA (Winches and High Capacity Hoists) & Montgomery, AL (Hussmann

Walk in Coolers)

Held roles of manufacturing engineering, supervisor and lean leader where

I implemented, trained and coached all plant work groups on lean tools

such as 5S, visual workplace, TPM, SMED, Kaizen, Kanban, standard work,

poke-yoke, and process mapping. Setup work cells, Kaizen events,

Kanbans, and a total Lean Manufacturing Program to help streamline plant

operations in shop and back office (engineering, purchasing, and customer

service)

EducatioN

Virginia Polytechnic Institute and State University,

Blacksburg, VA

B.S. Industrial and Systems Engineering Minor:

Business Overall GPA: 3.5

IBM - Research Triangle Park, NC - 3 term co-operative

engineering student

COMPUTER SKILLS

- Deep knowledge of how MRP/ERP systems work (Inventory, WIP,

Purchasing, Engineering, Order Management) - skilled in Oracle and MFG-

Pro, involved with 1 Oracle implementation and 1 Oracle costing change

(actual to standard) and 1 MFG-Pro "re-implementation", can quickly

learn other systems

- Highly computer literate - Access and Excel tool programmer,

proficient knowledge of Office and Visio

Activities/ Awards

Black Belt trained (200 hrs of training completed + 1 project (2nd

project not completed job change)) - 2007

Shingijutsu Kaizen License and mentored by Yoshio Oba - 2007

Lean Six Sigma Green Belt Certified - 2006

Led sub-teams for both a Yearly Chairmen's & Quarterly Presidents award

at Ingersoll Rand - 2006

IR-Climate Control Lean Leader Graduate (320 hrs training and Kaizen +

100K project savings) - 2002

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