Victoria S. Lanning
*** ********* ** ( Taylors, SC 29687 ( 864-***-**** (
*********@*****.***
Objective: Customer service-oriented professional with 7 years of customer
service and sales experience seeking a position where I can utilize my
communication skills and ability to work in a team environment to
contribute to the overall success of the organization.
Work Experience
Charter Communications December 2012 - Present
Sales Advisor
Assist customers with finding the best services that meet their
needs.
Consistently meets daily yields and sales goals set by management.
TD Bank May 2012 - December 2012
Teller
Assisted customers in managing their accounts.
Consistently met quarterly sales revenue goals.
Ruby Tuesday January 2011- April 2012
Server
Assisted in all areas of customer service.
Promoted to head trainer after two months and trained all new
servers to perform daily routines and provide quality customer service
to all guests.
BI-LO June 2006-January 2011
Multiple Positions
Assistant Bookkeeper
Responded to customer concerns and questions.
Responsible for cash management on site.
Compiled inventory lists and made all bank and non-bank deposits for
the previous day.
Cashier
Assisted in all areas of customer service.
Education
University of South Carolina Upstate Spartanburg, South Carolina
Bachelor of Science in Business Administration May 2012
Greenville High School Greenville, South Carolina
May 2007
Relevant Skills
Highly motivated and reliable.
Proficient with Microsoft Word, PowerPoint, Excel, Access, and the
Internet.
Comfortable in interacting with customers and clients.
Motivated leader with experience in leadership roles and positions.
Organized and great at multi-tasking.