Customer Service Administrative Assistant
Resume:
Sandy Bouasavanh
Houston, TX
***********@*****.*** - 832-***-****
Administrative Support who goes above and beyond basic administrative tasks as well as taking on multiple
projects at once.
WORK EXPERIENCE
Adminstrative Assistant
Surgiquip Solutions - Houston, TX - June 2013 to Present
Responsibilities
Accounts Receivable
Accounts Payable
General office duties
Scheduling
Administrative office support
Customer service
Helped distribute employee notices
Maintained supply orders
Office Clerk
Select Insurance Markets - Houston, TX - September 2012 to June 2013
General office duties
* High volume scanning
* Input insurance claims
* Answered incoming calls while recording accurate messages
* Opened and properly distributed incoming mail
* Helped distribute employee notices and mail around the office
Administrative Receptionist
Houston Direct Pre-Owned - Houston, TX - August 2012 to March 2013
Customer service
* Greet customers
* Log customer license plates
* Log general sales calls
* Input purchase orders
* Answered and quickly redirected up to 10 lines
Receptionist
OfficeTeam/HDR, Architecture Inc - Houston, TX - February 2012 to August 2012
Directed guests and routed deliveries and courier services
* Answered incoming calls while recording accurate messages
* Greeted numerous visitors, including VIPs, vendors and interview candidates
* Helped distribute employee notices and mail around the office
* Maintained a clean reception area, including lounge and associated areas
* Screened all visitors and directed them to the correct employee or office
Administrative Receptionist
Houston Direct Pre-Owned - Houston, TX - November 2010 to October 2011
Customer service
* Order vehicle parts
* Log customer license plates
* Log sales calls
* General office duties
* Input purchase orders for accounting department
* Ordered and distributed office supplies while adhering to a fixed office budget
* Directed guests and routed deliveries and courier services
* Screened applicant resumes and coordinated both phone and in-person interviews
* Answered incoming calls while recording accurate messages
* Greeted numerous visitors, vendors and interview candidates
* Maintained a clean reception area, including lounge and associated areas
Administrative Assistant
Clark Pest Control - Sacramento, CA - September 2007 to September 2010
Directed guests and routed deliveries and courier services.
* Answered incoming calls while recording accurate messages
* Drafted biweekly time sheets for 15 employees
* Completed data entry
* Customer service
* Scheduling,
* MS Visio graphing
* General office duties
* Process credit card payments
* Respond to delinquent accounts and declined credit accounts
* Managed material usage report for the state of California Structural Pest Board,
* Managed Termite work completions and stopped accounts
* Managed inspector updates
* Conducted Term Alert maps
* Managed WDO monthly re-cap reports
* Managed inspector's daily
* Input time sheets
Data Entry Clerk
American Recovery Services - El Dorado Hills, CA - April 2007 to August 2007
Completed data entry
* Faxing
* Customer service
Cashier
Longs Drugs Store - Sacramento, CA - September 2005 to July 2006
Customer service
* High volume cash handling
* Stocking
* Assisted Cosmetics and Pharmacy Department
Light Room Technician
Breast Imaging Center - Sacramento, CA - February 2004 to August 2005
Medical records
* Courier
* Processed films in R-2 Cad machines
* Greeted patients
* Hung mammography film for reading
* Sterilized instruments
* General office duties
* Request mammography reports and films
* Light dictations
* Scheduling
EDUCATION
BS in Healthcare Administration
University of Phoenix - Houston, TX
2013 to 2015
AA in Business Administration
University of Phoenix - Houston, TX
2011 to 2013
ADDITIONAL INFORMATION
SKILLS
* [40] WPM typing speed
* Professional phone etiquette
* Excellent communication skills
* Customer service-oriented
* Accurate and detailed
* Multi-line phone proficiency
* Proficient MS Office
* 10 key by touch
Contact this candidate