AMANDA S. BISHOP
***** ******* *****, ******* ** 77429
*******@*****.***/ 832-***-****
Objective:
Administrative Assistant with strong interpersonal and organizational skills with a
keen ability to multi task a variety of challenges and responsibilities.
Summary of Qualifications:
Gainer Donnelly and Desroches CPA Firm (03/2012-Present)
Administrative Floater/ Head of Shipping Department
Shipping all returns in timely matter, and accurately using FedEx, Custom
Couriers, certified mail, UPS, and USPS with our computer system XCM
(Accelerated Workflow Automation).
Greater knowledge in Pitney Bowes postage meter.
Knowing and understanding what return needs certain packaging information
before being shipped out (invoices, PBC docs, certain mailing instructions).
Prepping and mailing out invoices using Billing Management software .
When shipping department is low I help out in Scanning Department, and
Processing Department.
When scanning I use Pro System FX Engagement, Pro System FX Document,
and scan software. Duties include scanning returns in scan and using Autoflow
software to correct certain social security numbers and update address. Saving
the scan to PDF document and storing in our computer filing system in Pro
System FX Engagement.
When Processing I use the same software plus the 2011 Tax program, but
instead of scanning I process the return to get ready for shipping.
Front desk duties one hour a day to relieve receptionist and duties included;
answering heavy phones, scheduling appointments, filing, distribute mail,
client relations, using Contact Management and Administration Management
for certain desk duties like looking up a client to see who is their biller, or Tax
Advisor, etc.
Uses Excel, Outlook, Time Management, and several other software databases
on a daily basis.
In charge of New Hires
Leasing consultant (09/2010 to 11/2011)
Lodge at Spring Shadows (Lincoln Property Management Company)
Property knowledge, prospect follow up, and great closing ratio.
Outreached marketing, preserving positive resident relations, audit resident
files.
Playing a vital role in the market surveys for the company,
Accepting service requests from residents and making sure they get taken
care of in a respectful time frame, and follow ups
Extensive knowledge of and proven ability to comply with the Fair Housing
Laws
Excellent negotiation skills
Knowledge of rental and community property process
Acquired follow up and communication skills
Profound ability to deal with customers from all strata of society
AMANDA S. BISHOP
(Page 2)
Receptionist (2005-2006)
Zeus Development
Multi-tasking and Mail Processing
Scheduled and planned corporate events for employees
Worked alongside with caterers on a weekly basis for food prep for certain
events
Ordering of office supplies
Heavy Phone
Appointment Scheduling
EDUCATION:
TEXAS SCHOOL OF BUSINESS Graduated 2008
Professional and personal references available upon request