Sales Customer Service

Tryce Houston

**** ******* *** ? Henderson, NV **014

307-***-**** cell ? ************@*****.***

Executive Profile

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Business Development ? Customer Service ? Property Management

Sales Management ? Operations ? P&L Responsibility

Entrepreneurial senior executive with more than fifteen years of success in

wholesale distribution, logistics, general management and business

development. A superb scheduler and time manager. Manages transformative

projects in environments where results and growth are paramount.

Creates and leads initiatives ensuring quality, timeliness and

functionality. Builds upon contributions of sales, marketing, operations

and financial teams. Designs and implements immediate and long-term

solutions to issues and challenges. Leads major client facing programs,

directly handling quotations, price negotiations, troubleshooting and

timely shipping. Core competencies include:

? Crisis Management ? Inventory Management

? Vendor Management ? Customer Relationship

Management

? Team Recruiting, Training & Mentoring ? Project

Management & Implementation

? Marketing Strategies & Sales Management ? Direction,

Re-engineering of Mission Focus

Career Synopsis

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Houston Supply, a Division of George T. Sanders Company, Casper, WY

2009-2011

Colorado's largest independent supplier of plumbing and heating products;

acquired Houston Supply in 2009.

Assistant Manager

Served as liaison between customers and distribution center. Managed

customer relationships and inventory control.

. Facilitated successful sale of Houston Supply to the George T. Sanders

Company, managing the transition to new ownership.

. Maximized customer retention by continuing to provide stability and

customer satisfaction.

. Helped smooth employee integration into new company culture, reducing

turnover.

. Converted new inventory protocols reducing taxable inventory by 50%.

Houston Supply Company Incorporated and

Houston Realestate Ventures, LLC, Casper, WY

1996-2009

President and Chief Financial Officer

Led and directed a team of 18 personnel skilled in external and counter

sales, customer service and technical support. Managed deliveries,

receivables, payables, shipping and receiving, accounts receivable and

accounts payable. Dealt with employment issues including hiring,

terminations, insurance and wellness. Managed six commercial buildings,

collecting rent and managing utilities, taxes and insurance while assisting

tenants to design comfortable, efficient and aesthetically pleasing

interiors. Designed company catalog and managed completion and maintenance.

. Reduced administrative expenses by 40% by managing and implementing

corporate project-wide to update computer systems.

. Monitored, maintained and upgraded six commercial buildings, adding $2

million to properties.

. Doubled taxable income four years consecutively.

. Increased gross sales by 33% in three years from under $3 million to all-

time high exceeding $4 million.

. Designed, supervised the creation and devised the maintenance of the

company catalog, boosting catalog sales by 10%.

. Transitioned sales focus from a low margin, long sales cycle customer

base to base targeting high margin "short" sales, saving 40% on

unprofitable sales activities.

. Supported territory sales by expanding to a second statewide location.

Increasing territory sales by 80%.

. Increased high margin HVAC sales from 4.5% to 48% of total sales.

. Designed and implemented protocols that reduced shipping errors and

damages by 3%.

Early career in property management at Central Parking Systems and Advanced

Real Estate in Denver and the hospitality sector at Weston Hotels in Vail.

Education & Training

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University of Wyoming, Laramie, WY

Bachelor of Science degree in General Business Administration

LANGUAGE ABILITIES

Houston, Tryce 307-***-****

Contact this candidate