Customer Service Manager
Resume:
Sam Alexander
Columbus, OH 43219 **.***.*********@*****.***
CAREER OBJECTIVE:
To obtain a position, within a well-established company; that will allow me to grow and utilize my
interpersonal communication skills in conjunction with my customer service skills. I would like to apply
my leadership capability and experience to become an asset to the business while furthering my
knowledge and abilities in the process.
EDUCATION:
Whetstone High School
4405 Scenic Drive
Columbus, OH
WORK EXPERIENCE:
Target-Logistics Stocking Assoc. (Seasonal)
Feb 2011 to Sept 2012
Columbus, OH
• Loads and Unloads truck
• Meets all company productivity and presentation standards
• Maintains and organizes all signing and marketing elements
• Communicates to Logistics Manager any signage or supply needs
• Maintains cleanliness and organization of supplies and supply areas, including storage, backroom
and maintenance closets
• Executes the sales floor replenishment from upstock / backstock ensuring all customer sizes are
represented
• Processes all damaged and defective merchandise according to company guidelines
2 Men and A Truck
June-2010 to Feb-2011 Mover
Columbus, OH
• Provide exceptional customer service as you safely move, pack and unpack customer belongings
• Greet customer upon arriving at the specified location and complete a walk-through of the
premises
• Communicate professionally in English, both verbally and in writing; comfortably interface with
customer
• Assist driver with truck inspections and moving equipment inventory
• Share responsibility with the driver in accurately completing paperwork and payment collection
U-Haul
Jan-2004 to Aug-2006 Customer Service/Storage House keeper
Columbus, OH
• Levels inspection, cleaning rental equipment, dispensing propane, maintaining the facility and lot
in a clean condition
• Serving customers in person and on the telephone, and using the computer to prepare rental
contracts and invoices.
Willow Security Event Security Personnel
June-2003 to Jan-2004
Grandview OH
• Secured various special events. (Golf Tournaments, Concerts)
• Responsible for ensuring the safe arrival of guests.
• Took incoming service questions and scheduled service appointments.
6 Month Assignment
Walmart
March-2001 to June-2003 Stocker
Columbus, OH
• Monitor store activities and ensure neat and clean store at night to greet all customer next
morning and processes all freight and arrange all merchandise.
• Manage all merchandise and ensure appropriate tags and labels to it and maintain count of
inventory levels at all items to maintain records of store goods.
• Organize all store shelves and maintain cleanliness of all storeroom at all times
• Load and unload the truck
REFERENCES:
Herman Walker-Mentor 614-***-**** US Army
Leonard Snyder -Mentor 614-***-**** Abbott Laboratories
Dawon Harvey-Supervisor 614-***-**** Limited Brands
SALARY REQUIREMENTS: Negotiable
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