Customer Service Administrative Assistant

Fiona Huong Ta Le

***** ******** ***** **. - *******, TX 77064

Phone (H) 281-***-**** (C) 281-***-****

************@*****.***

Education: San Jose State University, San Jose CA

Graduated in 2003, BA in Business Administration

Skills: Microsoft Office 2003, 2007 and 2010, QuickBooks

Pro, Peachtree and working knowledge of B2G.

Type 50 WPM

Experience: DHI Services, Inc.

Accounting Specialist

April 2012 - March 2013

. Responsible for General Ledger coding, inputting

invoices to payable system, writing checks and

posting to customer accounts.

. Responsible for A/P and A/R from consultants and

vendors.

. Perform Journal entries and month-end for AP and AR

areas.

. Coordinate and issue Monthly Project Review for Project

Manager and Director

. Issue Purchase Order Requisition for project's need

. Prepare billing spreadsheets to expedite time and

material (T&M) invoicing to customers.

. Verify all back-up documentation for invoicing

. Follows up and reports on Accounts Receivable and unbilled

issues

. Prepares spreadsheets and provides assistance on office

financial and reporting.

. FedEx / DHL/Mail & track invoice to customers per project

Houston Airport System - Aviation

Administrative Assistant - Office of Business

Opportunities

April 2008 - June 2011

. Perform A/R and reconciliations weekly.

. Verify invoicing and billing for Aviation

Contractor.

. Prepare analytical reports for Controller Office in

City of Houston.

. Coordinate events and assist projects activities.

. Responsible for A/P and A/R from consultants and

vendors.

. Prepare Travel forms, letters and memoranda as

required for Assistant Director.

. Arrange and schedule meeting

. Update distribution lists and rosters

. Assist in preparing meeting minutes and agendas

. Plan, make arrangements, and work with vendor for on-site and

off-site events

. Update, and upload documents to the database

. Coordinate manager's calendars in MS Outlook.

. Coordinate lunch and learns, project meetings and

conferences.

. Coordinate travel (flights, hotels and car rentals)

for staff.

Houston Airport System - Aviation

Administrative Assistant - Administration Facility

November 2007 - April 2008

. Strong ability to interact and communicate with

people over the telephone, often in stressful

situations.

. Support Office Services section personnel with other

activities as assigned (i.e., recordkeeping, filing,

data input, employee activities)

. Coordinate facility requirements (maintenance

requests, emergency requests, paying, etc.)

. Prepare invoicing, receive payments and process

directly with Mayor's Office of Business

Opportunities

. Prepare and update monthly reports

. Uncommon ability to use independent judgment and to

manage and impart confidential information.

. Remarkable ability to communicate effectively, both

orally and in writing.

. Thorough knowledge of medical insurance claims

procedures and documentation.

. In-depth knowledge of medical billing procedures -

submission of insurance claims, Medicare, Medicaid,

and other private insurance carriers.

Thunder Group Warehouse

Customer Service Representative - Shipping & Receiving

Department

January 2004 - August 2007

. Process and followed up orders for material and

merchandise received by mail and telephone.

. Supplied customers with unit prices, shipping dates,

anticipated delays and other customer service needs.

. Create shipping / receiving reports for inventory

management.

References: Available Upon Request

Contact this candidate