Engineer Customer

Rajnish Kumar

Patna

Mobile no.-097********

E mail: - *******.*******@*******.***

-

JOB OBJECTIVE

To pursue a challenging career predominantly in IT services, that

exploits my abilities to the maximum, while providing me exposure,

sufficient responsibilities, independence of thought, share knowledge

and an opportunity to learn in an environment, which promotes

innovation. I am looking for an assignment wherein I can use my

specialization, learn, grow and future enhances my skill while making

significant contribution to the industry.

Experience

. 3 years of experience in HCL Comnet Ltd.

Project- Punjab National Bank,

Location-

Patna ZNC,

Position- Customer

Support Engineer

Period-

April 2009 to April 2010

Project- Union Bank of India,

Location-

Patna RCC,

Position-

Customer Support Engineer

Period-

May 2010- January 2012

Job Description -- Monitoring, installation &

configuration of network (LAN & WAN) like routers, switches, Lease line

modems and troubleshoots network problems. Providing support to the end

users, troubleshoot customer queries and setup of networks on different

operating systems and all other Hardware devices.

. More than 1 year experience in Tulip Telecom Ltd, Patna as a

Customer Support Engineer (from 23.1.12) to till date.

Organization Tulip Telecom Ltd

Currently Posted Patna

Position Customer Support Engineer.

Job Description Installation and Troubleshooting, Configuration,

survey, Implementation and providing support to all

type of RF device & OFC Media converter.

Academic qualifications

. Secondary school education (matric) in 2001 from CSEB, Patna.

. Higher secondary school education (I.Sc) in 2003 from B.I.E.C,

Patna.

. Graduation (B.Sc) in 2007 form MU Bodh Gaya

TECHNICAL qualifications

. Diploma in Hardware & networking From GIMIT Patna.

. Appearing for CCNA Global certification

AREA OF PROFICIENCY

. Expertise in the field of BSNL Leased line circuit management.

. Expertise in Cisco routers, switch and configuration.

. Networking among different networking devices from different

manufacturer.

. RF & FIBER Device installation.

. Troubleshooting of RF & FIBER Device.

. RF Survey.

Personal skills

. Ambitious and passionate, with strong teamwork abilities and

excellent communications Skills.

. Fast learner and fast accommodation to new environments. High

availability to stress and working against tight deadlines.

. Good Analysis and Design Capability.

Interest and hobbies

. Playing cricket & Listing Music

. Knowing about new technologies

Personal details

Date of birth

20th Aug. 1986

Father's name

Dhirendra kr. Mehta

Marital status

Single.

Sex

Male

Nationality

Indian

Language known

Hindi, English

Present address

H/0 Uma Nath kapoor

Mithapur B Area

Patna Bihar

Dated:

Place:

(Rajnish kumar)[pic]

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