S min S Matos
SUMMARY
An experienced Information Technology Professional with a strong background in providing IT support.
Demonstrated ability to grasp new technologies and implement appropriate solutions. Possess a strong work
ethic. Conscientious, self-motivated, flexible, thorough and versatile, with excellent analytical,
communication, multi-tasking and problem-solving skills.
C E RT I F I C AT I O N S / T R A I N I N G
MCSA 2003, MCITP (Windows7 Config), Training (Net+/Sec+/Server+), Solaris Essential training,
Sun Fire Enterprise Series Hardware Training, HP Enterprise Server Hardware Training, Dell
Enterprise Server Training, Microsoft Exchange, *Currently pursuing MCSE 2008 Cert.
TECHNICAL EXPERIENCE
HARDWARE:
IBM/Dell/HP Proliant/Sun/Hitachi Servers, SAN/NetApp, EMC Storage Devices, Cisco Switches and
Routers, Cyclades and Cisco Terminal Server, Blade Servers, KVMs, Cisco Catalyst 6500, Cisco Nexus
7K/5K/FEX Technology, Cisco UCS
SOFTWARE / OPERATING SYSTEMS:
Active Directory/DNS,Windows server management tools. MS Exchange, MS Windows Server
2012/2008/2K3/2k, Windows 7/XP, Apple Mac OS X, AIX 4.3, Solaris 10, DOS, Novell Netware, Lotus
Notes, Linux, Citrix, SharePoint 2007/2010, Cisco Catalyst/7K/5K/FEX, 802.1Q, Advance switch port
configuration (Trunk, vPC, Port Channel) VMware ESXi, vCenter/vSphere, TCP/IP, DNS, DHCP, SMTP, POP,
Microsoft Office Suite, Tivoli, Autosys, Aperture DC Inventory, dcTrack, SiteScope, Scrutinizer, Nagios, HP
SIM, MS SCOM, MS SCCM 2012, C++, Visual Basic,Basic SQL, HTML, Exchange Mgmt Shell.
PROFESSIONAL EXPERIENCE
WEIL, GOTSHAL & MANGES - Jersey City, NJ 12/2012 – Present
*Global Server Administrator/Network Analyst
Implementing, Managing and Maintaining ESXi servers and virtual machines utilizing vSphere as well as
physical machines.
Administrating Active Directory Users and computers and DNS records in an enterprise environment
Managing Windows 2003/2008/2012 OS including hardware troubleshoot/replacement
Administrating users ActiveSync profiles utilizing Exchange Mgmt Shell.
Deploying physical as well as virtual MS Windows 2008/2012 servers locally and remotely.
Troubleshooting users Citrix sessions issues.
Monitoring/tracing Verizon and RGTS circuits issues for all global and regional sites utilizing SiteScope
and Scruitinizer
Managing Server’s IPs including DNS records
Configuring/troubleshooting layer 2 switch connections.
Patching of all Windows servers on a monthly basis via WSUS
Managing backups via Backup Exec 2010 and NetApp SnapVault
Supporting 2nd and 3rd level escalations for VPN, Citrix, RSA, Exchange and Blackberry Admin Service
Supporting 1st level for all network related issues.
J P MORGAN CHASE - Jersey City, NJ/New York NY 12/2001 – 9/2012
*Global Network Assignment Analyst 06/2011 – 9/2012
Proven ability to work well under pressure, manage conflicting priorities, and make sound rational
decisions that balance technical risk against business imperatives
Reserved/Managed IP addresses and switch ports in a global data center infrastructure
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Configured/Managed network switch ports utilizing TCP/IP common protocols
Configured both layer 2 port channels and port trunks.
Ensured project work is performed in compliance with corporate risk and security policies
Deployed Cisco Fabric Extenders (FEX)
Redesigned/Managed the team’s SharePoint site and content.
Configured Multi-Node Cluster VLANs for Oracle RAC, Veritas and SQL Database technology on the
switch/router level (ESF 1/1.5/3.0)
Major Accomplishments
Developed documentation and process improvements.
Contributed with the global switch port reclamation project, which helped the company save millions of
dollars by reallocating all decommissioned and abandoned switch ports.
*Global Server Build / Decommission Engineer 9/2009 – 06/2011
Built new and existing Unix, Linux, ESX & Windows servers on a wide variety of enterprise server
hardware (HP, Dell, IBM, Sun, Fujitsu, etc) and install the firms standard applications for security,
monitoring, backup and scheduling products on a wide variety of hardware.
Installed, configured and tested JPMC services according to policy, backup, monitoring software,
security, etc.
Collaborated with a global team to ensure that project requirements were accurately captured and
delivered.
Assisted as needed on break-fix incidents in all data centers globally.
Assisted as needed in the installation and physical racking of technology, including copper and fiber
patching.
Served as an escalation point for day-to-day problem resolution and as a level 2 technical resource.
Collaborated with LOBs and Global Infrastructure organizations in resolving Data Center incidents.
Lead small teams in complex operations, troubleshooting and resolution of tactical issues.
Insured strict adherence to all documented data center policies relating to equipment, security and
health/safety.
Responsible for facilitating the timely execution of all decommission processes and tasks.
Assisted in the completion of the discovery and population of Q&A on behalf of the requestor to
streamline request process (Plan phase) and ensure quality of configuration information for each request.
Worked with the team responsible for managing and executing Logical Decommission (Confirm phase) to
ensure timing and execution of change management to support shutdown of the applications and servers –
providing chain of custody transfer from the asset owner to the Core Infrastructure Site personnel.
Helped manage and execute Physical Decommissions (Start Implementation phase) to recover data center
physical capacity (space, power, network, and storage).
Major Accomplishments
Contributed on the further development of all NJ/NY active sites by proactively being involved on many
new installs, rebuild and refresh projects.
Served as the go to person for my team on many challenges such as Wintel/Sun installs, network
connections, router/switch related issues and Logistics. Due to my familiarity with the site infrastructure
and server environment, I was designated to lead all site exiting related initiatives.
Reduced turnaround time completions for decommission requests by 50% from 80 to 40 days.
*Enterprise Site Engineer 12/2001 – 9/2009
Provided support for all Windows NT 4.0, NT 2000 and Server 2003, Novell 4.11 and 3.12 Sun Solaris
8,9,10, VMWare on both Local and Enterprise Server Farm.
Responsible for Server Racking, Server Builds and Rebuilds including Raid Configurations and
integration with server network cabling and backup design.
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Analyzed and troubleshot issues with Windows NT, NetWare and Lotus Notes Servers.
Responsible for implementing new incoming server changes projects including full setup cycle such as
receiving equipment, allocating rack’s space, racking, laying all network (copper as well as fiber)
connections from end to end, building OS (Wintel/Unix/Linux), configuring all NICs including
management cards (ILO, DRAC, RIB, Serial, RSA, etc), and aid remote users with break and fix issues.
Provided lead engagement to core network onsite support for the company’s global interconnect circuits.
Including but not limited to full router hardware upgrades, racking, circuit extensions and troubleshoot.
Responsible for incremental, differential & full backups on a daily, weekly and monthly basis utilizing
BackupExec, Arc Serve and NetBackup with backup scheduling including more than one hundred
mission critical lines of business servers on multiple platforms.
Responsible for managing and monitoring a proprietary TriParty file managing system, where JP Morgan
Chase and other corporations transferred files via FTP on SUN Solaris platform.
Provided hands-on troubleshooting and support as the lead for the NYC Wintel team for hardware and
software issues in a large data center environment housing more than three thousands servers on various
platforms including NetWare, Windows NT 4.0/2K/2K3, Lotus Notes and UNIX.
Utilizing network and performance monitoring tools such as Tivoli in order to maintain the availability
and function of a datacenter environment.
Responsible for user account administration security on both AIX and Active Directory platforms.
Major Accomplishments
Led a team of site engineers in a campus wide data center power down involving more than 1400
enterprise servers, network and backup devices.
Coordinated a large scale data restore project involving more than five years of data for litigation
purposes.
Led data center consolidation projects in which multiple smaller LAN rooms were migrated into a more
efficient state of the art data center.
FREELANCE
MTK, INC., New York, NY 2/2010 – 8/2011
*Network Administrator/ Tech Support
Install, configure and maintain computer hardware and software and general network issues on a day-to-
day basis.
Support in-house LAN-based system utilizing TCP/IP common protocols
Managed users and computers via Active Directory and GPOs
Deployed/upgraded previous windows systems to Windows Server 2008 and Windows 7.
Installed computer hardware and Windows Operating System WIN XP/ 7 on Dell, Compaq/HP and Sony
PCs and Apple laptops.
Design/maintain companies intranet SharePoint site and content.
Set up and maintain all Windows XP and Windows 7 workstations to the office networks.
Assist in updating and managing web content.
PROGYTECH, New York, NY 4/2006 – 7/2007
*Office Technology Engineer
Participated in various small business office projects in which all technology equipment and cabling were
setup from switches and routers to all local and remote user desktops and laptops.
Assisted in designing, installing and configuring voice and data infrastructure for small businesses.
Installed, configured and performed troubleshooting on file servers and end user’s desktops including
network printers and faxes.
SUNY AT OLD WESTBURY, Old Westbury, NY 1996 – 2000
*Graduation Thesis
Designed and implemented a business management inventory system utilizing VB, MS Access
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and SQL to obtain M.I.S. degree.
E D U C AT I O N
State University of New York at Old Westbury - Long Island, NY
B.S. in Management Information Systems - December 2000
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