Customer Service Medical

trena woods

**** ********** ****, **** ***** **449 **********@*****.*** 281-***-**** cell,

281-***-**** home

OBJECTIVE To obtain a position as a front desk, receptionist or mail room clerk, where I can

maximize my organizational skills in a challenging environment, thus achieving a

high degree of work efficiency.

SKILLS & Ability to handle several situations at once with confidence. Knowledge of MS

ABILITIES office and the operation of standard office equipment. Customer Service, Medical

insurance, Medical terminology.

EXPERIENCE MAIL ROOM CLERK, TEXAS HEALTH SPRINGS

JANUARY 2012- JUNE 2012

• Received and sorted email and electronic deliveries.

• Sort and scan medical claims.

• Processing outgoing mails, invoices, checks, provider manuals.

• Printing documents, putting together manuals.

CORPORATE SERVICE COORD. CARDINAL HEALTH PROVIDER SERVICES

JULY 2000- JANUARY 2012

• Performed general secretarial duties, including – meeting scheduling,

appointment set up, faxing and mailing.

• Supervise Mail Clerk performance of mailroom duties – shipping,

receiving, and sorting of mail; corporate mail pickup and distribution,

recording postage readings.

• Supervise Copy Center Clerk performance of duties providing copy and

printing services for the corporate office, maintenance of copiers and fax

machines.

• Order office supplies for the Mail and Copy Center.

• Direct, train, and cross train Mail Clerks and Copy Center Clerk as

required to coordinate all work.

• Keep current all Mail and Copy Center Policies & Procedures, mail rate

schedules, mailing addresses, shipping and receiving systems and

software.

• Maintain cleanliness and security of the Mail and Copy Center mailing

equipment and printers, making any necessary service calls.

• Perform other duties as assigned by the Corporate Facilities .

OR ASSISTANT/ UNIT CLERK, CYPRESS FAIRBANKS HOSPITAL

APRIL 1988- NOVEMBER1998

• Assist in setting up rooms before and after surgery cases.

• Cleaning surgical instruments.

• Transportations patients to and from the department.

• Assist in the recovery room. Inputting Physicians orders and retrieving lab

orders.

• Receptionist- greeting patients in the outpatient surgery department.

• Assist the patients and nurses as needed.

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EDUCATION LONE STAR COLLEGE, CYFAIR

AAS

GPA 2.5, Subjects Administration Assistant Specialist.

TEXAS COLLEGE OF MEDICAL CAREERS, HOUSTON, TX

CERTICFICED MEDIAL ASSISTANT

GPA 2.5, Medical Assistant, Medical terminology, insurance,

REFERENCES AVAILABLE UPON REQUEST

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