Customer Service High School

Christopher D. Fiorillo

H 612-***-**** **** Geranium Ave. E

C 612-***-**** St. Paul, MN 55106

F 612-***-**** ab9w9o@r.postjobfree.com

Summary Well-rounded, efficient, and adaptable law school graduate with a highly diversified and

malleable skill set. Proficient in complex task organization and a host of technical and

computer skills with a stark inclination for learning and taking on new roles and

responsibilities. Tactful and precise writing and interpersonal communication style

developed over years in multiple high-stress environments. Wide range of abilities

founded upon strong analytical and reasoning skills. Unwavering focus on team-oriented

community service with years of volunteer experience in myriad roles. Willing to relocate

and/or travel. Valid Secret security clearance.

Achievements • Researched, prepared, and presented all information necessary for the Commander’s

Course of Action Brief at the close of 2013 Annual Training; completed under a

strict and almost immediate deadline

Synthesized legal, financial, and public relations considerations in recommending the

chosen ADA compliance strategy to the board of a youth baseball organization;

recruited and supervised an ASL interpreter, resulting in a net savings of $1,200

Purchased and installed a ten-workstation computer lab for a small international

school; planned and coordinated classes utilizing the lab

Key Skills - Contracts and Negotiations - Intermediate/Advanced Computing

- Microsoft Office (Word, PPT, etc.) - Legal Research & Writing

- Strong Interpersonal Skills / Teamwork - Attention to Detail & Organization

- Natural Multitasker - Planning and Operations

Experience Civil Affairs Specialist GT: 143 / DLAB: 144 04/2009 to CE

United States Army Reserve, Arden Hills, MN

- Oversaw the design and implementation of the ‘New Soldier Training Program’ for

incoming soldiers; version 2.0 in development

- Awarded Army Achievement medal for actions during Annual Training, June 2012

- Currently placed within the Operations Section; will begin training event archiving

and assessment project TBD

Security Officer 10/2011 to CE

AlliedBarton Security Services, Minneapolis, MN

- Maintained security and provided customer service in a demanding high traffic

environment

Player Representative 10/2011 to CE

Roseville Area Youth Baseball, Roseville, MN

- Drafted Player Protection Policy, designed as a series of bright line rules of conduct

between coaches and players

- Researched, synthesized, and presented information pertaining to an ADA

compliance issue to the RAYB board of Directors; recruited and supervised a

volunteer ASL Interpreter, saving the organization and estimated $1,200

Baseball Coach 05/2011 to CE

Roseville Area Youth Baseball, Roseville, MN

- Provided coaching and mentoring to players ages 11-19

- Facilitated a healthy team environment fostering accountability and respect

- Designed and maintained a website to facilitate team management; produced and

managed three statistics spreadsheets for most recent team

Tax Preparer 11/2012 to 04/2013

AccountAbility, St. Paul, MN

- Selected to receive Advanced Reviewer Training in preparation for promotion to

Tax Reviewer

- Received Silver Star for performance and reliability

Computer Applications Tutor 05/2012 to 02/2013

Twin Cities Rise!, St. Paul, MN

- Facilitated and enhanced the instruction of basic computing tasks

Teacher 04/2008 to 07/2008

YSE Education Center, Kobe, Japan

- Planned and taught lessons in a variety of subjects to children ages 2 through 15

- Assembled an on-site computer lab and coordinated relevant classes

Promotions Coordinator/Disc Jockey 08/2006 to 06/2009

WRUB Radio, Buffalo, NY

- Voted DJ of the Year, 2008/2009

- Responsible for booking local/touring artists for live interviews and performances

Promotions Director 11/2004 to 04/2007

Equal Vision/Hopeless Records, Hudson Valley, NY

- Established a dynamic network of promotions representatives throughout more than

thirty major metropolitan centres; coordinated the distribution of promotional

materials to these representatives.

Education Master Certificate, Applied Project Management (PMP) 09/2013 to 03/2014

Villanova University, Villanova, PA

- CompTIA A+, Network+, Security+ Certification classes also in progress

Juris Doctor 06/2013

University of St. Thomas School of Law, Minneapolis, MN

- Received President’s Scholarship

- Focus on Financial Crimes and Sentencing; also Contracts, Negotiations, and

Marketing & Persuasion

Bachelor of Arts, International Business – Cum Laude 06/2009

State University of New York at Buffalo, Buffalo, NY

- Focus on Asian Markets & Economies

- Member: Golden Key International Honor Society

Study Abroad Program 09/2007 to 05/2008

Konan University, Kobe, Japan

Study Abroad Program 05/2007 to 07/2007

Singapore Institute of Management, Singapore

High School 06/2004

Carmel High School, Carmel, NY

- Elected Senior Class President

Language - English: Fluent

- Japanese: Basic

- Spanish: Basic

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