Post Job Free
Sign in

Customer Service Sales

Location:
Florissant, MO
Posted:
October 05, 2013

Contact this candidate

Resume:

Julia M. Holbrook

*** ***** **** **.

O'Fallon, MO 63366

314-***-****

*************@*****.***

Summary of Skills and Qualifications

Excel Office Equipment Organization

Supervision

Microsoft Word Call Center Experience Training Sales

Power Point Cash Handling Scheduling

Management

Type 50wpm Record-Keeping Collections Networking

Outgoing Problem Solver Detail Oriented Passionate

Representative Accomplishments

. Skilled and experienced in telephone based sales and customer service

in both a call-center and small office atmosphere.

. Computer literate and proficient in MS Office, including word, power-

point, outlook, and excel.

. Trained new employees, handled customer complaints, took both cash and

credit card payments of large sums, responsible for making bank

deposits, and doing collections.

. Managed entire company when necessary for long periods of time. This

included scheduling, confirming appointments, handling complaints,

dispatching movers, and monitoring and maintaining the storage lot.

. Responsible for monitoring and teaching large classrooms of children K-

12th grade as a substitute; Managed classroom, maintained class

schedule and organized activities.

. Responsible for inputting work orders and managing the maintenance

staff's records for the entire school district.

. Over 120 hours of college coursework with a focus on business and

human resource management. Anticipated graduation May 2014 with a

Bachelors Degree in Human Resource Management.

Employment Experience

Ben's Moving & Storage Wentzville, MO 1998-present

Office Manager

Client Services Inc. St. Charles, MO 2012-2013

Collector & 2010-2011

US Fidelis Wentzville, MO 2007-2009

Account Resolutions Representative

Wentzville R-IV School District Wentzville, MO 2005-2008

Long-Term Administrative Sub

Substitute Teacher K-12th

Education and Training

Lindenwood University St. Charles, MO 2011-2013

HR Management Major AGD: 06/2014

St. Charles Community College Cottleville, MO 2001-2007

General Education Requirements

Wentzville Holt High Wentzville 1998-2001

Diploma



Contact this candidate