Loretta M. Poinsette
Waterbury, CT 06704
Electronic Mail: ****************@*****.***
OBJECTIVE: A challenging position in a healthcare setting, utilizing my
work experience, recent education, and communication skills
EDUCATION: Clinical Medical Assistant - Certificate/Certification
June, 2011
SOUTHERN BOCES - Elmsford, NY
Related Coursework:
Medical Terminology Clinical
Responsibilities
Clinical Procedures Diagnostic
Procedures
Laboratory Procedures Nutrition
Emergency Procedures and First Aid
Medical Billing and Coding - Certificate May, 2009
SUNY, Westchester Community College - Valhalla, NY
Related Coursework:
Medical Terminology Medical Coding/ICD-
9
Medical Office Administration CPT4 Coding
Medical Billing and Information Management Business
Communication
COMPUTER Medical Manager, Microsoft Office, Lotus Notes, Excel,
Outlook
SKILLS
WORK PATIENT CARE COORDINATOR, (July 2012 - Present)
EXPERIENCE Westchester Medical Center, Valhalla, New York
. Communicates clearly and effectively with nurses,
administration, and physicians
. Maintains patient files
. Prepares patient treatment charts
. Updates patient information
. Schedule appointments
. Answer telephones, order supplies and physician orders
. Handle administrative duties and provide back-up support
with additional functions as required
. Perform other functions as required and trained to
perform
ORTHO NET - CONTRACT ASSISTANT, (May 2010 - August 2010)
Classic of Westchester, White Plains, New York
. Built cases for new patients
. Called Aetna for patient benefits
. Did Spread sheet for Coordination of Benefits
. Called provider to verify patient benefits
ADMINISTRATIVE ASSISTANT/RECEPTIONIST(August 2004 - December 2009)
Arthur J. Gallagher & Co., White Plains, New York
. Assist Branch Executive Assistant with NYS Surplus Lines
filings
. Process correspondence & Assist word processing
department with projects
. Manage all branch reception duties, maintained time
sheets for branch, using Optima Attendance Database
program
. Sort faxes received and informed recipients of receipt
. Print, sort, and file invoices, scan policies, distribute
overnight shipments
ADMINISTRATIVE ASSISTANT (July 1997 - August 2004
CIMA Group White Plains, New York
. Triaged calls to the appropriate parties
. Typed correspondence, specifications, proposals and minutes
. Faxed documents, prepared monthly reimbursables,
maintained timesheets for the company
OFFICE ASSISTANT (September 1994 - July 1997)
Arthur J. Gallagher & Co., Valhalla, New York
. Processed and Maintenance of Certificates and Auto ID
Cards for Diocese of Rockville Centre
. Typed for Sales Department, i.e., Proposals, Submissions,
Correspondence
WORD PROCESSOR (June 1993 - September 1994)
Arthur J. Gallagher & Co., White Plains, New York
. Typed proposals, submissions, letters and memos, took
dictation for the word processing department
RECEPTIONIST (August 1991 - June 1993)
. Triaged all phone calls to proper party, took messages,
typing of miscellaneous items and processed all faxes
HOSPITAL CLERK (December 1986 - June 1991)
Westchester County Medical Center, Valhalla, NY
. Triaged all incoming phone calls
. Filled out patient lab slips
. Maintained patients charts and floor stock
. Announced codes
. Answered patients call bell
REFERENCES Available Upon Request