Customer Service Manager

Robert Fobbs

**** ******** **** ***,

Las Vegas, NV 89110

Cell: 702-***-****

Email: *******@*******.***

OBJECTIVES

A highly creative and motivated, hardworking professional with a verifiable record of

a ccomplishments.

•Excel at interfacing with others at all levels to ensure organizational goals are attained.

•Proactive approach has resulted in capturing numerous accounts and expanding client base.

•Possess excellent interpersonal, analytical, and organizational skills.

•Excel within highly competitive environments where leadership skills are the keys to success.

EXPERIENCE

2005 / 2012 Emergency Detection Systems, Alarm Specialist/Installer

Install equipment; run and pull wiring; program and calibrate equipment; adhere to codes, regulations, and

standards. Answer calls and take orders . Assist customer with their request.s

Verify systems are functioning by testing equipment, connections and signals; identifying and correcting

problems.

2002-2005, Super Pawn, Loan Associate, Manager

Directed daily operations as a loan specialist, including branch sales, business

development, customer service, and merchandise analysis.

Ability to train, motivate, and supervise customer service employees.

Analyzed financial statements and pertinent information to determine

credit worthiness of prospective customers.

2000 / 2002- Cognisa Security, Security Guard

Knowledge with security cameras, alarm systems and fire codes.

Observe and report activities and incidents at an assigned client site and enforce regulations. Prepare log

reports and other duties as required.

SPECIAL SKILLS

• Possess solid computer skills.

• Excellent working knowledge using both IBM and Mac systems,

• Microsoft Excel, WordPerfect, Microsoft Word, Photoshop

• A team player, acknowledged as “Total Quality Customer Service Professional.”

EDUCATION

•College of Southern Nevada, 1999- 2001

B usiness Administration, Computer Graphics, Digital Photography.

SPECIAL INTERESTS

S ports, Motorcycles, Music, Martial Arts

REFERENCES

Promptly furnished upon request.

Contact this candidate