Malisa Lacy
Houston, TX
*********@*****.*** - 832-***-****
Utilizing my management skills to aid in the success of a customer-service geared corporation
Personal Characteristics
I am a hard working, reliable, self-motivated, and fast learning individual with superb interaction skills.
WORK EXPERIENCE
Pharmacy Technician/Office Administrator
Budget Pharmacy - Houston, TX - April 2012 to Present
Assisting the pharmacist in filling prescriptions
• Taking phone calls/messages, responding to inquiries, calling patients/medical facilities for refills
• Developing working relationships and contracting with wholesalers, health insurance companies and nearby
medical facilities
• Taking a perpetual inventory of all medications in stock
• Completing daily closeout
Office Manager
G&G First Class Medical - Houston, TX - September 2010 to March 2012
Performed administrative tasks, such as: taking phone calls/messages, responding to inquiries, scheduling
appointments/meetings
• Made follow-up calls to patients
• Supervised a staff of three receptionists and four medical assistants
• Took responsibility for designing, organizing and cleaning lobby/office
Assistant Manager
Rainbow Shops - Houston, TX - October 2009 to August 2010
Scheduling and ordering shipments
• Mediated and resolved issues between employees
• Ran payroll weekly
Computer Skills
• Microsoft Office Suite • OpenOffice • Windows XP/VISTA/7 Professional •
IBM and Macintosh • Quickbooks • Adobe Acrobat
*References may be furnished upon request.
EDUCATION
Ross School of Business
August 1990
Redford High School - Detroit, MI
September 1985 to June 1988