Sales Manager

**-** **** **

Maspeth, NY *****

Email: *********@*****.***

Phone: 917-***-****

Carmelo Susino

Education

Hunter University New York, NY

Bachelor of Arts degree in Psychology, Minor in English; GPA 3.6 January 2009

Qualifications

•Successfully completed both Situational Leadership and Managerial Courage workshops to enhance

and improve managerial effectiveness

• Recognized for delivering and exceeding client service expectations consistently in the Manhattan

Market

Work Experience

MTA May 2013- Present

Train Operator New York, NY

• Responsible for taking every precaution for the safety of trains and customers during their operation,

both in and out of revenue service

• Knowledgeable and compliant with NYCT Rules and Regulations including the signals which

govern the movement of trains

Sephora June 2010- April 2013

Assistant Manager / Key Holder New York, NY

• Train, coach, and monitor over forty product consultants to deliver and maintain excellent client

service, while utilizing Sephora’s methods and terminology

• Control and manage numerous budgets including: payroll, supplies, inventory, and sales

• Ensure that the location is meeting and exceeding all sales, client service, and company incentives

Sephora October 2003- May 2010

Skincare Consultant Expert New York, NY

• Attended and completed numerous skincare trainings to increase effectiveness as a consultant

• Maintained visual standards and increased business annually for over 100 skincare brands

• Awarded five times annually for displaying teamwork in accordance with Sephora’s Values in Action

program

Bellevue Hospital June 2008- August 2008

Intern New York, NY

• Documented and analyzed over fifteen children’s interactions daily to report and identify significant

developmental delays

• Utilized psychological principles to assess the children’s levels of mental development

• Assisted with elevating each child to their adequate stage for optimum growth and potential

• Created, implemented, and executed several activities to measure each child’s learning capabilities

and skill set improvements daily

Honors, Certification, and Associations

• Hunter University Dean’s List recipient: June 2008, December 2008

• Senator for the University’s student association

• United People (Political party on college campus)

Skills

• Computer: Microsoft Office

• Language: Fluently speaks and comprehends Spanish

References Available Upon Request

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