Sales Customer Service

Jane Roberts

**** ******** ****

Alpharetta, GA *0005

Home 770-***-****

Cell 561-***-****

Email: *******@*****.***

Summary

Results-driven sales and marketing executive with a proven record for

maximizing sales and productivity while demonstrating excellence in

customer service. Proven ability to take charge, align people behind a

common goal while establishing quick rapport and credibility. Able to

effectively guide, lead and teach a target audience. Persuasive and

influential in writing and public speaking. Creates and presents a

positive image to clientele which influences new and continued success.

Remington Medical, Inc. Alpharetta GA

6/2010 - 6/2013

Account Manager

In-side sales calling on Hospitals and Urology practices in a five state

territory. (New York, New Jersey, Ohio, Tennessee and Texas). Call on

clinicians and physicians in the various departments within the hospitals.

Departments include Operating Rooms, ICU, Cath Labs, Radiology, Pathology

and Materials Management.

. Introduce a variety of medical devices applicable to each department.

Obtaining, maintaining and readily articulating a comprehensive

understanding of product offerings

Product categories include Disposable Surgical Cables used for temporary

pacing of Open Hearts and Pace Makers, Adapters, Procedure needles,

Prostate Biopsy Needles, Drainage Bags and Decanters, Introducer Kits and

Biopsy Containers.

Accomplishments

. Exceeded 2012 year end sales goal by $90,000

. Exceeded 2012 sales goals converting 90% hospitals using Reusable

Cables to Remington Medical's Disposable Cables.

. Exceeded 2011 year end sales goal by $90,000

. Achieved highest sales in units and dollars selling companies newest

product; Pathproof a Surgical Specimen Container used for imaging and

transporting breast tissue.

. Achieved highest amount of re-orders for the Pathproof container in

2011.

. Territory consistently producing highest sales volume in the company.

(1.7 million)

Jane Roberts cont.

MEDIWATCH, West Palm Beach, FL

9/2008-4/2009

Sales Administrator

Promote Urology Diagnostic Equipment (Ultrasound, Urodynamics and

Biochemistry) and Supplies (catheters) to Urologists in the United States.

. Liaison to the outside sales representatives. Seven representatives

total in the US

. Communicated daily with outside sales representative to assist with

facilitating a more productive call to urology practices.

. Process Sales Orders received via company website, facsimile and

outbound calls.

. Provided sales representative with updates on capital equipment sales

orders.

. Prepared quotations, proposals and presentations to assist with order

administration.

Accomplishments

Excellence in customer service resulted increases in the supply orders by

30%.

Finalized capital equipment orders resulting in exceeding monthly sales

goals.

JR SALES & MARKETING, Jupiter, FL

1/2006 - 9/2008

Manufacturer Representative

Promote and market health and beauty manufactures to beauty product

wholesalers and re-distributors servicing independent retail stores, salons

and spas in the Southeast territory.

Manufacturers Represented:

. Nutraluxe - Anti-aging skin care line

. Hairart - Hair sundries

. Interstate Chemical - Rubbing Alcohol and Acetone

. Lord & Berry Cosmetics - Italian Cosmetic Line

. Posner - Cosmetics for Women with Color

. Swissco - Sun tanning Skin care

. Simplicity - Hair extensions

Accomplishments

Exceeded all assigned sales quotas for each manufacturer for three

consecutive years 2006, 2007, 2008.

Jane Roberts cont.

WYETH PHARMACEUTICALS, INC., Collegeville, PA 3/2005 - 12/2005

Territory Representative

Represented pharmaceuticals used to improve the quality of life for

patients experiencing night time heartburn (Protonix) and depression

(Effexor XR) to Gastroenterologists and Internal Medicine physicians.

Maintained accurate inventory of samples and physicians records in

compliance with federal guidelines. Territory encompassed North Palm Beach,

St. Lucie and Okeechobee Counties.

. Utilized marketing materials in presentations with physicians which

increased prescriptions in both medications, exceeding prescription

volume quota.

. Partnered with teammates in co-promoting the products which reinforced

the core messages for both medications.

. Leveraged managed care knowledge which helped to further facilitate

these mediations as the prescriptions of choice.

Accomplishments

Achieved assigned quarterly and year end sales by goals

OMI Medical Imaging, Weston FL 4/2003 -

4/2005

Physicians Relations Representative

Promoted MRI imaging services to physicians within an assigned territory,

calling on diverse specialists. Primarily calling on orthopedic surgeons,

neurologists, and internal medicine physicians. Acted as a liaison between

imaging center and physician offices, providing them with latest MRI

advances and technology while obtaining new referrals.

Territory encompassed North Palm Beach County.

. Consistently gained commitment from physicians to send patients to OMI

. Coordinated marketing efforts with radiologists, technologists and the

center administrator which increased patient referrals to the centers.

. Successfully hosted Center events showcasing imaging Centers magnets

features and sample film which influenced a record-breaking day for

theWellington center.

. Successfully promoted new breast MRI to breast surgeons resulting in

the new MRI breast referrals to the Jupiter MRI center.

Accomplishments

Highest number of referrals obtained at the Wellington Imaging Center in

2004 and 2005.

Education B.S. Business Adminstration, University of Florida, Gainsville,

FL

Skills Microsoft Office: Word, Excel, Quickbooks, Powerpoint, Outlook

Sales Territory Management Systems

Contact this candidate