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Sales Customer Service

Location:
San Diego, CA
Posted:
October 05, 2013

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Resume:

**** ****** ***** **** - 619-***-****

La Mesa, CA 91942 Email - **********@***.***

Mia Wentzel M.A., G.G.

****-******* *********** ******** *** Diego, CA

Experience

Owner

Promotional products company helping businesses of all sizes with customization and

branding.

Running all aspects of the business.

2005-2011 Wentzel Family

Childcare

Primary care giver to my two young children

2005-2008 Mia Wentzel Appraisals San Diego, CA

Owner

Performed antique and jewelry appraisals

2004–2005 Neiman Marcus San Diego, CA

Sales Associate, Designer Jewelry Department

Responsible for sales of high end designer jewelry

Consistently met monthly sales goals

Maintained client database for regular solicitation via phone and mail

2004 Radiance International San Diego, CA

Gemstone Sales Representative

Facilitated the sale of sapphires, rubies and other colored gemstones to the Trade and public

Assisted owner in day-to-day operations

Maintained customer service and independently ran the business during periods owner was at

other events securing new business

Helped owner/ICA board member with trade show preparation

2002–2003 Gemological Institute of America, Carlsbad, CA

Staff Gemologist

Graded diamonds for clarity, symmetry and polish

Consistently maintained high standards set by Gem Trade Laboratory

Regularly attended seminars at GIA to improve knowledge of stones and grading techniques

1998–2002 Sotheby’s New York, NY

Administrator to Silver and Russian Works of Art Department

Administered five specialist department with six to eight auctions annually

Assisted expert in Russian Works of Art and Objects of Vertu in cataloging objects

Edited specialist correspondence, fielded general phone inquiries, maintained client files

Interdepartmental liaison for insurance claims, private sales, appraisals and proposals

Pre-sale administration: responsible for receipting, issuing contracts, discussing terms, reserves,

illustration charges and payment instructions

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Post-sale administration: responsible for client correspondence, private sales, reviewing pre-

settlement reports and liaising between client and outside shipping companies

Auction responsibilities: phone bidding, recording underbidders and fielding client inquiries

Administrator to Book and Manuscript Department

Pre-sale and post-sale administration, as above, for a nine specialist department with twelve to

sixteen auctions annually

General office duties, as above, including Sothebys.com Book and Manuscript Department

Gemological Institute of America, Graduate Gemologist, Accredited Jewelry Professional, 2003

Education

New York University, Appraisal Studies in Fine and Decorative Arts, 2001

Sotheby’s Institute, London, Masters of Fine and Decorative Arts including

The Works of Art Course, 1998

Thesis: The Designs of Daniel Marot and Their Influence on English Silver

at the Turn of the Eighteenth Century.

Scripps College, Claremont, CA, Bachelor of Arts, 1996, Major: Art History

Thesis: Robert Adam: Neoclassical Genius of English Decorative Arts.

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Mia Wentzel



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