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Customer Service Supply Chain

Location:
Lexington, KY
Posted:
October 05, 2013

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Resume:

Monty L. Northcutt, CPIM

859-***-****

ab9w3d@r.postjobfree.com

www.linkedin.com/in/montynorthcutt

SUMMARY

Versatile manufacturing and business professional with years of experience

in Materials / Logistics / Supply Chain and Customer Account Management.

APICS CPIM certified with experience in ERP/MRP-Oracle system and

comprehensive expertise in production, inventory planning, purchasing,

customer service and warehouse / distribution and safety including new

plant start-up. Knowledgeable in continuous improvement, OSHA and ISO

quality requirements. Proven ability to establish and maintain productive

relationships with suppliers and customers. Passionate for mentoring and

coaching others.

ACCOMPLISHMENTS

. Led Team to Earn 4.7 out of 5 on Customer Satisfaction Surveys

(Company Best).

. Maintained 99% On Time Shipping (Company Best).

. Promoted from Contract to Permanent position in May 2011.

. Maintained inventory levels to 12+ turns per year with no material

shortages.

. Maintained constant labor resources as plant increased capacity 100%.

. Initiated SLB (Serial-Lot-Bin) inventory control system improving

accuracy to 99.9%.

. Promoted from Materials Manger to Logistics Manager in 2003.

. Managed 100% on time delivery on all inbound and outbound freight

traffic.

. Led project that reduced inventory on hand by 20% as production

capacity doubled.

. Negotiated recycling materials program to 40% value increase.

. Purchased and controlled plastic resin materials (18+M pounds/100+

railcars annually) reducing inventory on hand by 20%.

. Implemented automatic loading dock safety restraints maintaining

shipping/receiving productivity levels while reducing locations.

. Developed and implemented safety program and standard operating

procedures with work instructions for continuous improvement and new

plant start-up.

PROFESSIONAL EXPERIENCE

CREATION TECHNOLOGIES, Lexington, KY 2009-2013

Customer Focus Team Administrator (Permanent, May 2011-Feb. 2013)

Customer Account Administrative and Customer Service responsibilities

coordinating and managing engineering, supply chain and manufacturing

activities for the manufacture of electronic circuit boards and value added

requirements. (Main customer moved business to a competitor in Mexico

causing large staff reduction.)

Purchasing Specialist (Contract, Oct. 2009-Apr. 2011)

Supply Chain and purchasing responsibilities to meet customer demand.

Identified and resolved critical parts shortages as demand required. Gained

extensive experience in using Oracle ERP system.

LIQUID CONTAINER L.P., Lexington, 2000-

2008

Logistics / Materials Manager

Managed and supervised inventory planning-control, warehousing, purchasing

and customer service in a 24/7 plastics container manufacturing operation

including new plant start-up.

Provided inventory information including cycle counts and physical

inventories following FIFO procedures. Collaborated with customer to

develop communication means for product demand/availability. Responsible

for building and grounds along with meeting GMP requirements.

Managed and maintained material handling equipment. Led and implemented

Continuous Improvement and Safety Initiatives.

LINPAC Materials Handling (fna ROPAK MHG), Georgetown 1994-2000

Production and Inventory Planner/Scheduler

Managed all inventory, production and purchasing activities during period

that sales increased from $20M to $60+M

Directed new plant start-up activities during business conversion from

distribution operation to self-manufacturing operation. Coordinated

interplant/supplier material logistics for JIT deliveries.

Initiated alternative outsourcing with new component item development and

implementation.

Purchased and controlled logistics for plastic resin (50+M pounds/300+

railcars annually) throughout Midwest with no inventory shortages. Sourced

and certified suppliers. Performed key team functions in ISO9000

registration. Responsible for annual cost savings of $500K.

FANSTEELVR/WESSON, Lexington 1982-1994

Materials Control Supervisor

Production and Inventory Control responsibilities for national carbide

cutting tool manufacturer.

Established quoting procedures calculating costs and price. Negotiated

reduction in freight costs.

Developed new products. Became expert adviser on carbide metal cutting tool

products.

OTHER BUSINESS EXPERIENCE

BANKERS LIFE AND CASUALTY COMPANY, Lexington 2009

Insurance Agent; First newly licensed agent to attain 30 / 90 Goal in

previous three years

PROFESSIONAL CERTIFICATIONS

APICS CPIM - Certified in Production & Inventory Control Management

EDUCATION

Eastern Kentucky University Bachelor of Science Degree Industrial

Technology

ASSOCIATIONS

APICS Bluegrass Chapter Board of Directors

2002 - Present

APICS - The Association for Operations Management Member since

1992

UK Committee of 101 2012 -

Present



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