Registered Nurse Customer Service

John D. Kay

*** ******* ****** ******, ***. #**

Travelers Rest, South Carolina 29690

Telephone: 864-***-****

E-Mail: ********@*****.***

Experienced Registered Nurse (Associates Degree in Nursing)

seeking a challenging position utilizing experience in the following areas:

? Patient Care/Nursing ? Collaborating with Physicians and other Medical

Personnel

? Charting (Computerized) ? Administering Medications ? Patient

Education

Profile:

. Background encompasses professional nursing experience utilizing a

strong work ethic and a commitment to providing positive emotional

support for patients.

. Strengths: Positive attitude - brings enthusiasm to daily tasks;

excellent communication skills (able to develop positive relationships

with patients and co-workers); self-motivated; works well independently

or in a team environment; skilled at multi-tasking; highly responsible;

dependable; compassionate; empathetic; conscientious.

Education:

Associates Degree in Nursing (2009 to 2010)

Greenville Technical College, Greenville, South Carolina

. GPA: 3.71 in Major

. Clinical Training: Greenville Memorial Hospital; Anmed - Psych Unit;

Magnolia Manor; Summit Place; St. Francis Hospital; Regency at St.

Francis Hospital; LTACH; New Horizons Clinic, St. Francis Hospital

Licensed Practical Nursing Degree (2003 to 2008)

Greenville Technical College, Greenville, South Carolina

. GPA: 3.75 in Major

. HESSI Test Score: 97th Percentile Nationally

. Clinical Training included: Wet to dry dressing changes;

catheterizations; tube feedings; suture removal; charting; monitoring

IVs; med administration (P.O., Sub Q, I.M., and Intradermal)

Bachelor of Science in Agronomy

Clemson University, Clemson, South Carolina

Areas of Nursing Training & Experience:

? RN Nurse Supervision ? Ensuring Adherence

to Medicaid Compliance

? Planning & Implementing Patient Care ? Recording

Medical Histories and Symptoms

? Assisting with Diagnostic Testing ?

Promoting General Health

? Operating Medical Equipment ? Evaluating

Outcomes

? Administering Medications & Treatments ? Patient

Follow-Up and Rehabilitation

? Providing Education Regarding ? Explaining

Post-Treatment Home Care Needs

Diseases, Proper Medication & Care ? Establishing

a Care Plan of Treatment

? Assessing/Documenting Patient Care ? Starting,

Monitoring & Discontinuing IV Lines for

? Trach Care Fluids,

Medications, Blood and Blood Products

? Oxygen Administration ? Catheterizations

(Continued on Page Two)

John D. Kay Resume - Page

Two

Professional Medical-Related Experience:

? Samaritan Bed & Bath August 2013

to Present

Travelers Rest, South Carolina

RN Nurse Supervisor

. Supervise Registered Nurses who provide nursing care through this Home

Health Agency; act as a liaison between doctors and patients; ensure

adherence to Medicaid compliance.

? Greenville County Disabilities & Special Needs

September 2010 to December 2012

Greenville, South Carolina

Registered Nurse

. Administered medications; charting; treatments; collaborated with

doctors for diagnostic testing; supervised CNAs.

? Mollen Immunization Clinics September 2011 to

November 2011 &

Scottsdale, Arizona

September 2010 to October 2010

Registered Nurse

. Assessed patients for suitability to receive vaccines; administered

vaccines; inventoried supplies; processed payments.

? Interim Healthcare June

2010 to January 2011

Greenville, South Carolina

Registered Nurse

. Staff nurse in nursing homes and hospices; provided patient care.

? Summit Place Living Center October 2008 to

August 2009

Simpsonville, South Carolina

Health Services Supervisor (LPN)

. Provided nursing care for 22 patients; documentation; family

communication; patient advocacy; supervised personnel; redirected

psychotic and dementia patients; peg tube maintenance; prioritized

patient care; oxygen administration; nebulizer treatments; medication

administration; assisted CNAs as need to ensure comfort and safety of

patients; collaborated with physicians and other medical personnel

concerning test results, treatment protocols and condition changes;

assisted with diagnostic testing and analysis of results; established

and fostered open communication with patients and family members to

provide education regarding diseases, proper medication and care;

maintained calm bedside manner in stressful situations; well regarded by

patients, family members and co-workers.

Business Accomplishments:

. Increased sales from $700,000 to over $2 million within a 3-year period;

consistently exceeded sales goals; increased gross profits; improved

customer relations

Awards:

. Nursing Unit of the Month Award (2009); Nursing Clinical Excellence

Award (2005); Growise Salesman of the Year (2002); Excellence in Sales

(2001); Pathfinder Award (1985)

(Continued on Page Three)

John D. Kay Resume - Page

Three

Professional Experience:

? Greenville County Recreation June 2013 to

Present

Greenville, South Carolina

Maintenance

. Assist with various maintenance functions.

? BWI Companies, Inc. September

1997 to October 2003

Greer, South Carolina

Territory Manager (07/00-10/03)

. Managed a 4-state sales territory with 350+ accounts; designed customer

list that could be sorted by zip code, volume, etc.; cultivated customer

relationships; introduced new products; expanded customer base;

maintained and improved customer relations; analyzed and prioritized

accounts.

Purchasing Agent (09/98-07/00)

. Negotiated lower purchase prices leading to increased gross profits;

analyzed inventory to increase inventory turns; improved communications

with sales staff to ensure adequate inventory; increased direct ship

orders to lower costs associated with storing and shipping merchandise

resulting in increased gross profit.

Customer Service Representative (09/97-09/98)

. Managed a team of three other Customer Service Representatives;

maintained and improved customer relations; resolved customer complaints

to maintain repeat business; provided technical information concerning

products; facilitated professional training in Customer Service methods

to shorten learning curve for newly hired customer service staff.

Licenses/Certifications:

. Multi-State RN License ? BLS for Healthcare

Providers

References Available Upon Request

Contact this candidate