Human Resources Manager

C HANISE WORSLEY

Atlanta, GA ***** * c *********@*****.*** * 305-***-**** * w ww.linkedin.com/in/chaniseworsley

PERSISTENT* TRAVEL* EXTROVERT* SALES* SELF-STARTER* ENERGETIC* DETAILED* PROACTIVE*ANALYTICAL*

ASSERTIVE

Objective

A results driven applicant seeking employment as an Entry Level Recruiter with strong leadership, communication, organizational skills

and a solid track record in full cycle recruiting, onboarding processes, training & development, cultural diversity, talent acquisition and

management.

Summary of Experience

Full Cycle Recruiting, job posting, sourcing, cold calling, reference checks and interviewing using HRIS software

•

Manage staff scheduling, payroll, budgeting using Kronos electronic timesheet and ESS program

•

Oversee salary negotiation, benefits administration, onboarding process, training, coaching and developing staff

•

Maintain employee file and human resources records for new hires, transfers, terminations

•

Manage employee performance evaluations, disciplinary actions and conflict management

•

Relationship Building with employees and customers; manage customer inquiries and complaints

•

High Proficiency in Technology: Microsoft Office, Word, Excel, PowerPoint, Outlook, Access, Taleo, PeopleSoft

•

Education

Troy University May 2011 Orlando, FL

Masters of Science in Business Management & Human Resource Management

Volunteer & Member: Society of Human Resources (SHRM), Volunteer: National Professional Urban League, Captain: Models

Basketball

University of Florida Aug 2006 Gainesville, FL

Bachelor of Arts in Business Administration

Bright Future Scholarship Award, Sharon Brandford Scholarship Award

Project Coordinator: SISTUHS Inc., Historian: Minority Business Leaders, Fashion Consultant: Volunteers International of

A merica

Professional Experience

Recruiter/ Human Resources Coordinator Intern Sept 2012- Current Atlanta,

GA

ShutterBooth

Executed an effective and efficient new hire orientation program and onboarding training program. I aid as a liaison between the employee's and the

management team. Resume screening, sourcing using social media, boolean search, recruiting, interviewing, job posting, reference checks, onboarding

process. Consult with practice managers regarding employee turnover, changes in work settings, employee motivation, recognition, coaching, training and

development, performance evaluations and other employee relations aspects. Successfully implemented an employee perks program and employee monthly

incentive program to increase job satisfaction. Ensure the Human Resources foundation for company policies and procedures.

Member Service Administrative (Contract) Jan 2013- Feb 2012 Atlanta, GA

Centene Corporation via Robert Half Staffing

Provide administrative support to the Member Service department. Answer incoming phone calls and direct accordingly. Assist tactfully

and effectively with patients, co-workers and physicians with health care coverage, inquiries and complaints. Researches and provides

information regarding member eligibility, benefits, claim status, and authorization inquiries to members while maintaining

confidentiality. Document customer’s comments/information and forwards required information to the appropriate staff. Provide

outstanding service to internal and external customers and assist with other duties as assigned.

Administrative Assistant (Contract) Oct 2012- Oct 2012 Atlanta, GA

Waterworks via Robert Half Staffing

Provide administrative support to Store Manager and 2 Executive Managers. Email, copy, file, fax and manage documents and

correspondence. Process large volumes of outgoing/incoming mail – USPS, FedEx & UPS packages. Answer incoming phone calls and

direct accordingly. Assist customers with purchase orders, oversee customer inquiries and complaints. Complete operational

requirements by scheduling and assigning administrative projects; expediting work results. Compile project specifications, instructional

packages and catalogs for customers. Prepare PowerPoint presentations and Excel spreadsheets, type proposals and presentations.

Maintain supplies inventory, placing and expediting orders for supplies; verifying receipt of supplies. Assist with other duties as

assigned or needed.

Assistant Store Manager (Human Resources) Nov 2008- May 2012 Orlando, FL

Famous Footwear

Increased sales and profits by 30%; coach and develop employee selling skills to 100% certification status. Full cycle recruiting, resume screening, job

posting, sourcing, interviewing, reference checks and hiring potential candidates using Taleo, PeopleSoft software. Manage payroll and budgeting using

Kronos and ESS program, time and attendance, staff scheduling. Manage onboarding training and development process. Supervise, coach, develop and train

employees, manage performance reviews, conflict management, cultural diversity, employee relations and ensuring safety.

Human Resources Manager Jan 2009- Jan 2012 Orlando, FL

On Air Studio (Music Production) (Company Closed)

Increased recruitment and employee retention by 25%. Resume screening, recruiting, interviewing, onboarding process, training and development, staff

scheduling, payroll and budgeting, benefits administration, discipline and performance management. Coordinate office staff and event activities to ensure

maximum efficiency. Maintain human resources records. Evaluate and manage staff performance, employee counseling, disciplinary actions, internal

employee relations, customer inquiries and complaints, analyze and monitor internal processes, collect data, interpret and analyze operational reports,

monitor and maintain inventory, and ensure filing, copying, and record keeping.

Assistant Store Manager Feb 2007- Nov 2008 Tallahassee, FL

Walgreens

Increased employee retention by 20% by successfully implementing “Employee of the Month” reward program. Manage photo dept, staff scheduling, payroll

and budgeting using Kronos program, supervise and train employees, resume screening, recruiting, interviewing, performance evaluations and motivate team

to achieve sales goals. Manage purchase orders, inventory, and financial goals of the business; analyze merchandise sales and profits.

Contact this candidate