Customer Service Administrative Assistant
Resume:
LINDA E. MEHERG
SAN DIEGO, CA 92117
******.***@*****.***
Seeking to obtain a position as a Customer Service Representative/Administrative Assistant.
Customer Service Experience
Excellent Communication Skills
Administrative Experience
Team oriented
Meeting, convention and travel planner
Supervisor and Trainer
Data Entry and Data Management
Purchasing and Budgeting Experience
Multi tasking Ability
Payroll and Attendance Recording
SALES/CUSTOMER SERVICE
Built client accounts and established top customer relations in a highly competitive market environment.
Tracked equipment orders from manufacture, through installation, and acceptance by customer.
Prepared complex quotes for sales and maintenance agreements on equipment.
Generated and monitored contracts to customer satisfaction.
PROGRAM COORDINATION
Participated in the development of a 5 year plan for program guidelines and expenditures.
Prepared plans and tracking mechanisms for projects, staffing, and cost effectiveness.
Proficient in MICROSOFT compatible applications: MS Office 2010, Word, Excel and Windows 7.
SYSTEMS OPERATIONS
Authorized purchasing and oversaw installation of office equipment in telecommunications, computer networking, and general office
needs.
Acted as liaison between vendors and department managers in finalizing service needs and in a variety of trouble shooting
interventions.
Interacted across disciplines in directing operations.
HUMAN RESOURCES ADMINISTRATION
Coordinated personnel training, workload analysis and documentation of associated personnel actions.
Prepared job descriptions, designed standards and evaluations to assure program effectiveness.
Implemented new management systems, interpreting written policy and setting up procedures.
Responsible for payroll, accounting, and personnel procedures.
Trained new staff for office support and customer service.
WORK HISTORY
Self Improvement Classes, Personal Business June 2010 June 2013
Voter Assistant San Diego County Registrar of Voters April 2006 June 2010
Caretaker/Volunteer June 1997 – April 2006
Office Manager/Customer Service Philips Electronics May 1991 – June 1997
EDUCATION
AA Business Administration Northern Virginia Community College Alexandria, VA
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