Project Manager Engineer

Lillian A. Gaines, MBA, MS, BS

**** *********** ******, *****, ******* 35462

Email: d **************@*****.***

P hone# 407-***-****

PROF I L E

E xpert Quality Manager Engineer with a great deal of experience and excellent knowledge of

business requirements and project handling. Recognized as a hands-on, pro-active

t roubleshooter, who can rapidly identify business problems, formulate strategic plans, initiate

change and implement new processes in challenging and diverse environments. A self-starter

w ith a proven t rack record in leadership and project coordination. Customer focused individual

w ith strong interpersonal and organizational skills. Works well in a team environment or

i ndependently. ( Member of DELTA MU DELTA In ternational Business Honor Society)

AREAS OF EXPERT ISE

Lean Manufacturing Strategic Operations Mgmt Cost reduction and

B udgeting

Process Improvement Procedure Development Tactical planning

Financial Management Strategic Planning Project Coordination

Team Building & Training Risk Management Revenue growth strategies

T EC H N ICAL SK I L LS AND T RA I N I NG

• Certified in Microsoft Office Suite (MS Project, Excel, Word, PowerPoint, Access)

• Excellent computer, communication, writ ten and interposal skills.

• Excellent orator for MS PowerPoint presentations.

• Excellent ability to work with all levels of internal management and staff, vendors and

customers.

E XPER I ENCE

North American On-Site, Tuscaloosa, AL - 1/2011 - Present

• Quality Manager, Southeastern Anodizing Company (Seaco), Clanton, Alabama,

3/2013: Responsible for managing the 2nd shift team of 22 employees. Trained and supervised

quality assurance technicians to inspect multiple metal finishing aluminum parts which were

anodized with the use of tools, measuring of devises, and ensured that each employee knew

s tandards/codes as they apply to parts. Trouble-shoot issues, liaison between vendor and

p lant manager and supplier relations with customer service techniques. Monitored all in-

house testing and destruct testing while coordinated all testing. Logged external and internal

defect and analysis. Abili ty to analyze situations and make decisions. Ability to effectively

p resent information in one-on-one and small group situations to customers/vendors.

Complete detail Production Reports daily, maintain attendance and submit ted weekly time

sheets. Wri te warning letters for attendance. OEM – Nissan, GM, Impala, Cadillac, Toyota

T undra, and Dodge

• Quality I nspector, Faurecia Cottondale, Alabama, 1/2011 :Conduct visual and

measurement tests; Reject and return unacceptable materials; Approve finished products by

confirming specifications; Return products for re-work; confi rming re-work; Responsible for

documenting inspection results by completing reports and logs clearly, accurately and

honestly on required forms; Ability to summarize re-work and waste; Ensures safe work

environment by following standards/procedures and complies with legal regulations.

Accomplished goals set forth by Quality Manager, Encouraged improvement of processes.

OEM - Mercedes

C EO/CFO Operations M anagement, GoTween I nc., Alabama, Cha rlotte, Detroit -

3/14/2011 - Present

• Coordinate the day-to-day operations of GoTween Inc. Worked in coordination with the

P resident to complete projects. Served as a point of contact from project initiation to

completion. Worked with project team members, clients and vendors to coordinate activities,

p rovisioning, environment set setup, and integration testing. Coordinated with off-shore

developers in Africa and India th rough WorldVuer via 9-way video conference calls, video

email and phone of business meetings and requirement gatherings.

Project M anager Engineer, LAK Consulting, Atlanta, GA and Char lotte, NC- 5/01/2007 –

2011

• Coordinated the day to day running of projects by assisting project managers and senior

managers. Also involved in the development, updating and monitoring of business and action

p lans. Managed 55 inspectors at an Assembly plant where employees inspected parts.

M aintained projects and t imesheet.

• Provided engineering excellence for six new product int roductions, handling all phases of

manufacturing from concept through production launch. Managed pre-design discovery, 3D

modeling, prototype build, mold construction, quality and test plans, and order fulfillment.

I mplement and refine manufacturing processes by applying continuous improvement and lean

manufacturing principles to all areas of production. Reconfigured 25,000-square-foot plant

layout, which improved worker efficiency, reduced material waste by 12% monthly and

reclaimed 2,250 square feet of space. Upheld quality standards that helped the operation of the

p lant. Assisted the management teams with various projects as needed

P roject Coordinator, Brand Protection Group, Char lotte, NC 2/2010 – 2/2011

• Worked in coordination with the project manager to complete projects and served as the point

of contact from project ini tiation to completion. Coordinated project manager meetings,

schedules and maintained project plan as needed. Developed t raining and briefing material

for staff. Monitoring websites with the company’s compliance guidelines for pre-certification,

certification, monitoring and reporting. Testing PHP screens

Webmaster/Executive Administrator, Sugar Creek Cha rter School, Char lotte 8/2003 to

6/2007

• Provided computer support to 65 Teachers, Perform queries on an Access system of students

records database, Developed Training materials using MS PowerPoint, Run daily, weekly, and

monthly reports using MS Access. coordinated the Honor roll assembly quarterly, Coordinated

Open House night

J ava Tester M an ager, VP, BANK OF AMER ICA, Char lotte, NC – 07/11/1999 – 03/15/2002

• E-commerce application with front in JAVA and back in mainframe. Met with clients via

conference call to discuss requirements gathering, assigned requisition to developer,

Coordinated and logged defects in Unit and SIT testing and meetings, Coordinated UAT

testing with end users and defect management meetings.

• Coordinated yearly United Way campaign, Kick-off celebration planner, entered pledges into

system, liaison between BofA/United Way. Coordinated fundraising dinners and book drives.

Raised $400,000.

Senior Systems Engineer, Wachovia, VP, Char lotte, NC - 05/21/1998 – 7/18/1999

• Managed several projects on the Consumer Loan (CS) and the Application

H andling (AH) system. Analyzed enhancement & support requests on the AH and BAM,

testing code, and resolving issues.

• Provided on-call beeper support, rewrote lines of code using APS and

COBOL. In terfaced with users to determine AH, BAM and CS requirements, and provide

weekly status reports and month-end KPI (Key Performance Indicator). Coordinated

requirements gathering meetings and maintained the project plan

Senior Programmer, ACEN TRON, Char lotte, NC - 05/12/1997 – 5/10/1998

• Contract - Provided development expertise on the Y2K in-house contract project for Royal

I nsurance’s Auto/Homeowners/VIP Personal L ines Department.

Project M anager, Alabama Dept. of Environmenta l Mgt., Montgomery, AL - 06/12/1992 –

9/03/1996

• H i red, managed and reviewed a team of 7 Environmental Engineers and Specialists; served

as chief coordinator of all projects; and held weekly status meetings. Reviewed engineering

d rawings In terfaced with Mayors and Supervisors throughout the state to discuss the

p rogram and related issues

• Taught 60 statewide Lead /Copper Compliance T raining Seminars. Re-wrote State and EPA

Regulations.

• District Engineer to SE Region (10 counties, 87 water systems) inspect

operation/maintenance of t reatment plants; Reviewed engineering projects, computer

hydraulic analysis concepts

ED UCAT ION

Master of Business Administration – P roject Management Concentration

University of Phoenix, Charlotte, North Carolina (October 16, 2010)

Masters of Science in Chemical Engineering

Glendale University, Santa Fe, New Mexico (May 16, 2008)

Bachelor of Science Chemistry/Chemical Engineering

Stillman College, Tuscaloosa, Alabama and Tuskegee University, Tuskegee, Alabama

H ONORS

Member of University of Phoenix Lambda Sigma Chapter, In ternational Business Honor Society,

D elta M u Delta, Member of P M I

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