Customer Service Security Officer

Antwan M. Croom

(c) 404-***-**** (h) 810-***-****

**** ********* ***** *****, ** 48503

********@*****.***

Work Experience

Security Officer Teachout Security Flint, Michigan (03/12-06/12) - (09/13-

Present)

. Conducts 1st,2nd,3rd Shift Post Supervision

. Part Time Road Supervisor

. Works posts at schools, mental hospital, local events.

F/O Technician/Security Officer G4S Waterford, MI (06/13-7/13)

. Works at CPI in the Men's Residential Center

. Conducts drug tests for current and new clients in facilities

. Monitors around 200 clients in several activities

. Consults with clients that have criminal, sexual and drug offenses.

Security Officer, Allied Barton Security. Southfield, MI. (03/13-06/13)

. Patrol and secure internal and external premises through closed

circuit video

. Escort individuals to their vehicles

. Assist individuals with automobile issues

. Greet and direct clients

. Respond to medical emergencies and provide care

. Provide a safe environment and general assistance as needed

Loss Prevention Officer, Forman Mills. Flint, MI. (10/12-12/2012)

. Provided defense against retail theft

. Checked dressing rooms and other physical spaces within the store

. Interrogated, search and detain suspects that were caught shoplifting,

and prepared to testify against them in court if necessary.

. Performed undercover surveillance of customers who act suspiciously

. Assist with the store's opening and closing procedures

Security Officer, Key Essentials Counseling and Consulting. Flint, MI.

(06/12-11/12)

. Assisted with transporting clients to and from the office for

appointments

. Escorted therapist on client home visits

. Patrolled inside and outside of the facility to maintain safety

. Greet and direct individuals

. Logged and maintained incident reports

Warehouse Stock Worker. Macys Department Store. Kennesaw, GA. (09/11-11/11)

. Unloaded delivery trucks

. Maintained warehouse area

. Provided customer service

. Restocked warehouse inventory and in store shelves

Security Officer, Norred and Associates Security. Atlanta, GA. (02/08-

09/11)

. Conducted interior and exterior patrol of facility

. Patrolled clinic parking lot to assure proper parking

. Monitor closed circuit video and alarm system

. Composed incident reports

. Deterred criminal activity and misconduct on facility grounds

. Monitor radio transmissions and responds to assigned calls and

emergency calls for service

. Dispatch other officers when needed

. Greet and direct clients

. Supervised 2nd Shift for AA Meetings

. Trained new employees on security roles and responsibilities

. Utilized scanning machine and body wand for clients entering and

exiting

. Worked in an environment that serviced diverse clients including

individuals with mental health issues, substance abuse issues, and ex

offenders

Security Officer, Confidential Security. Atlanta, GA. (06/09-09/11)

. Protected facility against fire, theft, hazardous conditions and

illegal or unauthorized entry to The Center for Health and

Rehabilitation, Sheffield Clinic, and Fulton County Main Library.

. Monitored radio transmissions and responds to assigned calls and

emergency calls

. Patrolled and protected areas serviced by patients, visitors, and

employees

. Trained new employees on security roles and responsibilities

. Performed employee and client search with scanning machine and body

wand

. Worked in a mental health, substance abuse and ex offenders facility

Office Clerk, New Visions Counseling and Consulting. Atlanta, GA. (02/05-

06/09)

. Prepared and set up rooms for trainings, meetings, and group sessions

. Sort, distribute, and shipped out mail

. Maintained office supplies

. Performed internet research for counselors

. Performed bank deposits and withdraws

. Performed administrative office duties such as typing, running

reports, faxing, copying, and answering phones

Sales Associate, Underground Station. Fairfield, AL. (07/08-12/08)

. Performed cashier and customer service duties

. Performed sales associate duties

. Restocked back shelves and front store displays

Bagger, Kroger. Atlanta (05/08-06/08)

. Bagged groceries for customers purchasing items

. Collected carts from parking lot during work hours

. Cleaned bathroom during work hours

Warehouse/ Stocker, Toys R Us, Atlanta, GA. (11/07-12/07)

. Unloaded delivery trucks

. Maintained warehouse area

. Provided customer service

. Restocked warehouse inventory and in store shelves

Cart Attendant, Target. Austell, GA (05/07-07/07)

. Collected during various hours of the day

. Cleaned bathrooms on assigned hours

. Mopped and cleaned food court each hour

. Swept floors around areas of the store

Dish Washer, Cheesecake Factory. Atlanta, GA (04/06-06/07)

. Cleaned dishes during working hours

. Helped collected trash around the restaurant

. Mopped floors around certain areas if needed

Education

. Caring a Concealed Weapon classes (CCW). Received license to carry

a concealed weapon. Flint, MI. (05/2012).

. CPR Certification. Atlanta, GA 2011.

. University of Phoenix. Atlanta, GA. Pursuing Bachelors degree in

Criminal Justice. (02/08-current). Graduation date November 2013.

. Flint Central High School. Flint, MI. Received High School Diploma.

Attended (09/04-06/06).

Contact this candidate