Customer Service Manager
Resume:
Eugenia Joe
************@*****.***
Work Experience
Community Economic Development Volunteer, Peace Corps Dominican Republic:
August 2012 - July 2013
Lived, trained, and worked in the Dominican Republic to serve in the
business sector, as well as fulfill the Peace Corps duties as a volunteer
representing the United States
Learned and used Spanish as my primary language in interacting with locals
Worked with women's cooperative & youth groups to increase business
education
Taught English classes to young children and older locals in the community
Granted Non-Competitive Eligibility for federal positions
Production Manager, SENA Collection and Tyler Productions: March 2011 -
June 2012
Managed production of high-end clothing collection receiving orders
Interacted with showroom
Shipped orders to clients and press/media
Created invoices and packing lists
Organized system to discern quantities necessary for production
Assisted in e-commerce matters i.e. shipping, providing information/product
detail
Sales and Production Assistant, Fashionhaus LLC: August 2010 - March 2011
Assisted in sales of wholesale designer clothing to high-end boutiques and
department stores
Organized the receipt/delivery of samples
Communicated with press regarding any collections featured in their
material
Received and inputted orders
Organized ordering and gathering of patterns, markers, and samples
Followed up with press and customers when related to samples/orders
respectively
Shipped goods to clients after production
Organized showroom and collections; interacted with designers
Retail Assistant, Replay Clothing Store: September 2007 - November 2007
Worked off commission to increase sales
Assisted with layout for better marketing strategy
Interacted with mostly foreign customers to provide services
Assistant Manager, Lord's Farm Gourmet Grocery: June 2001 - July 2009
Memorized the fluctuating prices of goods
Delivered goods to customers
Provided customer service
Supervised advertisement strategies and inventory
Degrees
New York University: Bachelor's Degree, Major in Sociology, Minor in Law
and Society, August 2005 - May 2009
New York University Study Abroad Program in Florence, Italy: Major in
Criminal Justice/Law, January 2008 - May 2008
John Jay College of Criminal Justice: Major in Criminal Justice/Law, August
2007 - December 2007
New York University: Associate Degree in Liberal Arts, Major in General
Studies, Minor in Creative Writing, August 2005 - May 2007
Languages
Korean: High intermediate level
Spanish: High intermediate level
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